CTG HELP DESK SPECIALIST in Wilsonville, Oregon
Title: HELP DESK SPECIALIST
Job Number: 18206305
Our client in Wilsonville, OR has an immediate opening for a Help Desk Specialist for a long term contract assignment.
If interested, please send an updated resume to Erin.Barabas@ctg.com
Essential job functions:
Solve Customer problems over the phone (software installation, networking, etc.)
Provide support to internal/external sales personnel, resellers, and end user customers.
Set up and maintain data bases for customers and resellers in back office systems.
Accomplish tasks without considerable direction and /or supervision
Additional Requirements, Skills and Qualifications:
Proficiency with Microsoft Excel , Microsoft Office, and data bases.
Knowledge of network operating systems and network setup.
Strong telephone communication skills. Excellent phone support and troubleshooting
Prior work experience in Help Desk Support, Customer Service and or Technical Support environments.
Prior administrative experience, with an emphasis on working with databases. Preferred: Advanced Networking skills would be a plus
- Minimum: High School Diploma or equivalent
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Sales & Business Development