CTG Procurement Operations Support in Whippany, New Jersey

Title: Procurement Operations Support

Location: US-NJ-Whippany

Job Number: 18204804

Procurement Operations Support Specialist

CTG's premier global pharmaceutical client located in Whippany, NJ has an immediate need for a Procurement Operations Support Specialist within their Procure to Pay Department to support the end-to-end Procurement process through PO creation to invoicing.

Position Overview:

The Procure to Pay Front Desk group is responsible for ensuring the greatest positive value is achieved in the processing of direct and indirect spend for the Bayer US Organization. We support our 10 major US sites with approximately 2,000 requestors that have a various needs for goods and services.

The Procurement Operations Support position will act as a liaison, providing information and resolving any emerging problems or questions on the end-to-end process that our internal customers present via a generic email address, with accuracy and efficiency. Inquiry resolutions are supported by a Knowledge Warehouse, where quick searches assist with providing the proper responses. Emails may also be assigned to subject matter experts for resolution.

Duties and Responsibilities:

Accurately process email transactions received using a computer and designated tracking software on a timely basis

Answers inquiries by clarifying desired information, researching, locating, and providing information

Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing documented solutions and escalating unresolved problems

Fulfills requests by clarifying desired information, completing transactions, and forwarding requests to subject matter experts per protocol

Follows standard processes and procedures

Follows up and makes scheduled call backs to customers where necessary

Stays current with system information, changes and updates

Provides feedback on gaps in information cascading to the organization by identifying common themes of questions and root causes

Educational Requirements / Qualifications:

Bachelor's Degree

3 years of Procure to Pay related business process experience (experience MUST be in procurement operations NOT sourcing)

Strong ability to quickly learn relevant software computer applications and equipment;

Effective listening skills

Willingness to co-operate with others and work to the greater good;

Demonstrated time management and planning skills required with ability to adapt to changes in requirements in a fast-paced environment; strong ability to multi task

Strong commitment to company guidelines and policies

High business acumen and problem resolution skills

Solid understanding of systems workflow, dependencies and inter-dependencies


1 years’ experience in SAP and Ariba


Pay Range: $30.00 - $33.00 per hour W-2 only (sorry no Corp to Corp)

Duration: 12 Months, extendable

Shift: 9:00 AM Start

APPLY NOW for resume review by Mary Jane “MJ” Slaughter or email mjslaughter@ctg.com. Please reference CTG Job #18204804. Referrals are greatly appreciated!!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Procurement