CTG Cycle Biller/Contracts Admin in Wethersfield, Connecticut
Title: Cycle Biller/Contracts Admin
Job Number: 19204738
CTG is currently assisting one of its premiere clients in staffing a Biller/Contract Administrator in Wethersfield, CT!
Duration: 6 months, potential for extension
Summary: The Cycle Biller/Contract Administrator is responsible for the ongoing integrity and revision of maintenance contract records. Primary responsibilities include the research and resolution of maintenance coverage, billing issues and answering and responding to internal/customer questions regarding maintenance contracts.
Essential Job Duties:
Provide customer and sales support regarding maintenance contract pricing, alternative contract options, billing questions/revisions, contract cancellations and problem resolution
Work closely with Electronic Data Collection (EDC) and Sales teams to resolve any maintenance contract set-up/structure issues that may prevent the set-up process
Monitor contract pricing and renewals
Create/maintain equipment records and create new customer records.
Create and update spreadsheets in SharePoint
Set-up MFP and MPS maintenance contracts in EA
Review, research and process contract credits and re-bills
Responsible for weekly forecast/activity reporting
Other duties as assigned
Computer Skills Required:
Proficiency using MS Office Suite, Excel (Intermediate), Word
SharePoint and eAutomate preferred, but not required
BS/BA Business, Finance, Marketing or Accounting degree or equivalent work experience required
Recent customer service experience preferred
Previous contract experience preferred
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Administrative Assistance & Clerical