Location: US-OH-Westerville

Job Number: 18203318

CTG's premier client in the Healthcare Industry has an immediate opening for an Enterprise Delivery Analyst for a Contract assignment. The right candidates need to be proficient in MS Excel, Access, and Word, and Outlook with coding or invoicing experience as a plus but not required.

Duration: 6 month project

Location: Westerville, OH

Required Function:

Responsible for daily, weekly, and monthly Delivery processes, ensuring timeliness and accuracy of deliverables across multiple product lines (can include CAV, CIB, DIS, I&P, PI, and MSP)

  • Perform Level II Delivery and Product Reviews as defined by Standard Operating Procedures

  • Conduct basic research on issues and requests via ConnectUs in a timely manner that may not be documented in an SOP for the responsible products

  • Use and update SQL code for deliverable processing

  • Identify and escalate missing data (inputs) to Production Support and Supervisor for immediate action

  • Create basic SQL code for research and deliverable supplements

  • Identify opportunities for and participate in implementing delivery process improvements

  • Performs other functions as assigned

  • Primarily sedentary work in a general office environment

  • Ability to communicate and exchange information

  • Ability to comprehend and interpret documents and data

  • Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)

  • Requires manual dexterity to use computer, telephone and peripherals

  • May be required to work extended hours for special business needs

  • May be required to travel 0-10% of time based on business needs

Knowledge, Skills and Abilities:

  • A team player who handles multiple projects simultaneously in a fast-paced environment while meeting deadlines

  • Proficient knowledge and experience with Microsoft Office suite including Word and Excel

  • Ability to multitask and prioritize

  • Detail-oriented with strong organizational and problem-solving skills

  • Create basic SQL code for research and deliverable supplements

Required Experience:

  • Bachelor's degree required

  • Requires experience of at least 6 months successfully running 2 COB product lines achieving quality and production standards as established by leadership.

  • 1 years related outside experience with Healthcare claims, SQL, Mainframe, and/or MS Access

To Apply:

If interested, please immediately apply to this requisition. For additional information please contact Sara Wade at sara.wade@ctg.com or call 716-882-8000 x 4908.


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Technology & Healthcare IT