Job Information
CTG Data Network Technician in West Mifflin, Pennsylvania
CTG is seeking to fill a Data Network Technician opening for our client in West Mifflin, PA.
Location: West Mifflin, PA
Duration: 18 months
Duties:
Serve in a network support and project delivery role as part of the Data Networking team, supporting all technical and business requirements for the data network at Pittsburgh offices and Mon Valley Works steel plant sites.
Contribute to incident and event management for data network and server issues, including investigation, troubleshooting, reporting, resolution, root cause analysis, and corrective actions—this includes on-call, off-hours support for on-site work.
Coordinate with USS and Accenture teams to deliver services to HDQ customers.
Act as a fully integrated member of the Data Networking team, responsible for delivering successful solutions and trouble resolution.
Monitor data networks for performance, security, and stability; proactively identify trends and address issues.
Skills:
Expertise in managing wired and wireless networks, preferably in a Cisco environment.
Strong time management skills, able to multi-task and prioritize effectively.
Excellent oral and written communication skills; ability to communicate professionally with customers, vendors, and technical support staff.
Strong analytical and problem-solving skills.
Ability to manage complex incidents and develop innovative solutions.
Experience:
Minimum of 4 years of experience supporting data networking technologies in an enterprise environment, including:
LAN switching and routing in a Cisco network environment.
WLAN fundamentals and support of Cisco solutions.
Server fundamentals.
Demonstrated experience managing vendor relationships related to incident management and project coordination.
On-call support required, with willingness to participate in a 24/7 rotation.
Education:
- High School Diploma required; further education in a relevant field is a plus.
Additional Requirements:
CCNA certification preferred.
Willingness to work in hands-on roles within office and heavy-industry environments, including Data Center areas.
Demonstrated expertise through training or certification in related technologies, including:
Palo Alto/Firewall support.
Advanced IP routing (OSPF and BGP).
Data center network support (Arista platform).
Network security controls.
Scripting or programming in a network environment (e.g., Ansible).
Netbrain support.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at Tana.Stilloe @ctg.com . Kindly forward this to any other interested parties. Thank you!
About CTG
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.