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With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

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CTG SOFTWARE INTEGRATION ENGINEER in Webster, New York

SOFTWARE INTEGRATION ENGINEER

Webster, New York, United States

Hot

Information Technology

Jan 27, 2020Post Date

20200530Requisition #

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CTG is assisting a premier client in Webster, NY in staffing a Software Integration Engineer for an ongoing assignment.

Pay: up to $52/hr

(sorry no vacation or holiday pay, you can take time off, it would be unpaid)

This position sits on site in Webster, NY.

Local candidate only please.

We are looking for someone who can grasp complex systems and work independently to deliver high QA value to the product.

Requires strong technical capability and interpersonal skills with ability to adapt to the audience: developers, technical team, business team, field support, and customers

  • Ability to grasp technical concepts at both a high and detailed level. To conceptualize issue or approach when processing new information or troubleshooting

  • Ability to lead and coordinate complex topics and deliverables across many functional areas

  • Ability to multitask and shift focus across multiple projects with changing deadlines and priorities.

  • Ability to work independently an self manage

  • Strong and motivated individual contributor

Subject Matter Expert– Past experience and time on current project. The IE is a Subject Matter Expert for their programs and is a technical resource to test teams, training, and business, sales and support teams.

Lead Integration Engineer– Having strong technical competency on a wide breath of technology and topics. Leadership position that is accountable to the program on project status, being the customer advocate and assessing solution readiness. Delivery oversight for documentation, training – Utilize resources to complete tasks and provide oversight and accountability for final delivery. System Validation – Responsible for developing system test strategy and plan; accountable for software quality. Will lead or manage a validation team and/or perform validation (depending on size of program).

KNOWLEDGE:

  • Requires strong technical capability and interpersonal skills with ability to adapt to the audience: developers, technical team, business team, field support, and customers.

  • Ability to grasp technical concepts at both a high and detailed level. To conceptualize issue or approach when processing new information or troubleshooting.

  • Ability to lead and coordinate complex topics and deliverables across many functional areas.

  • Ability to multitask and shift focus across multiple projects with changing deadlines and priorities.

  • Working knowledge of configuration for mobile devices (iOS, Android), networks, cloud environment, web servers, Protocols (SNMP, HTTP), latest Windows OSs, APIs, integration with backend systems.

Technical Resource:

  • Comprehend and communicate solution workflows and interactions with integrated systems (including 3rd party software).

  • Comprehend roadmap and trends of project by working closely with architects, development and business/program teams.

  • Maintain a system focus with awareness to the customer requirements and environment.

Validation / QA:

  • Translate Solution Goals and Specifications into System Validation Requirements. Develop end-to-end solution workflow test cases based on software and solution goals. Contribute to failure mode analysis activities.

  • Support Test Lead and Test Teams as SME to enable better technical understanding.

  • Final approval and handoff of software and documentation to delivery team.Software Support:

  • Support early customer engagement activities such as deliver demos, validation and delivery of pre-launch software; develop installation instructions, configuration and troubleshooting.

  • Triaging and working problems through to resolution; identifying a problem’s impact and all possible workarounds.

  • Provide Customer Support by developing and delivering support team training. Monitor and respond to online customer support forums and be a resource for escalations.

Documentation:

  • Work with documentation team to design and author customer documentation. Customer-facing documentation may include Install, Configuration, User, or Troubleshooting Guide; Customer Expectation Document and Software/Network Security Document.

  • Produce professional-services guides such as site-prep configuration document or advanced analyst guide.

  • Project Coordination of key solution deliverables to program team or TPM: Input to schedules, strategies and plans for Test, Support, Documentation, Training, Deployment, Demo, and Feasibility.

  • Working with many cross functional groups and stakeholders to complete Integration, Validation, Documentation and Training.

SUPERVISION/FREEDOM TO ACT:

  • Position requires self-directed individual who takes initiative with minimal level of direction.

  • Individual who is confident with their knowledge and comfortable to make decisions and take risks as appropriate per the direction and pace of the project.

EXPERIENCE & EDUCATION:

Bachelor’s degree in Computer Science or related field 10 years software test experience with multi-tenant global web based applications

  • 5 years experience with a test automation framework

  • Microsoft Azure experience is a plus

*Teamwork Experience

  • Excellent Verbal Communication skills

  • Preferably Agile Software Development Process experience

  • Software Debug and Troubleshooting

  • Experience working with Microsoft change tracking tools like TFS strongly desired

  • Leadership experience desired

CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Systems Engineering

  • Education Level: Bachelor's Degree (±16 years)

  • Work Remote: No

  • Travel: No

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