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CTG CONFIGURATION MANAGER in Washington, District Of Columbia

Title: CONFIGURATION MANAGER

Location: United States

Job Number: 19205629

CTG is seeking a Configuration Manager located in Santa Clara, CA.

Job Title: Configuration Manager

Duration: through 12/31/19

RESPONSIBILITIES

  • Manages and coordinates the overall project for the QNXT upgrade as it pertains to the system configuration tasks.

  • Coordinates the activities of the team to deliver deliverables according to the project schedule

  • Assess the impact and determine the highest priority risks and issues that will be managed actively

  • Review and document changes to current system configuration and present such changes to stakeholders and executive committee for approval and sign off.

  • Assesses and optimizes system designs through review and analysis of user needs, cost effective and efficient operations, customizing systems through system design and administration;

  • Provides consulting services to business leaders on best practices on configuration issues balancing the system capabilities and business requirements;

  • Coordinates configuration design sessions and business process alignment sessions;

  • Validates system configuration and documents issues; updates system configuration as needed;

  • Implements, maintains, and updates databases, creates, documents, and compiles procedural manuals and any other necessary documentation;

  • Creates mapping documents system to operational/financial/clinical designation;

  • Develops testing plans for all changes/upgrades and executes system tests (unit, integration, regression);

  • Executes system tests (unit, integration, regression); analyzes and troubleshoots configuration issues based on testing results;

  • Proposes comprehensive options for solutions to complex problems including both technical and business aspects;

  • Coordinates activities to meet department and customer service goals;

  • Creates and generates project plans, schedules, reports, and statistics;

  • May participate in feasibility studies; product evaluations; make recommendations based on user requirements and system analysis;

  • Develops and conducts user training.

KNOWLEDGE OF:

  • Managed Care operation concepts and principles;

  • Medi-Cal and the Exchange business

  • Business system applications used in customer departments;

  • Principles and methods of systems and procedures;

  • Principles and practices of technical problem solving;

  • Methods for protecting security and confidentiality of system data;

  • SQL based query writing;

  • MS Excel and MS Access with ability to compare large sets of data

  • Principles and practices of producing project and technical documentation;

  • Project management at a basic level, including organizing and managing a project schedule.

  • QNXT, ClaimCheck, MicroDyn Pricers, Claim workflow, A&G Workflow, Claim Test Pro

  • Configuration for code updates, service group changes, benefits and/or contracts

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact April Mann at april.mann@ctg.com. Kindly forward to any other interested parties—thank you!

Qualifications:

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Healthcare & Hospital Implementations

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