CTG Jobs

With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

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CTG Administrative Clerk (Contract Billing) in Virginia Beach, Virginia

Title: Administrative Clerk (Contract Billing)

Location: US-VA-Virginia Beach

Job Number: 19206693

CTG is currently recruiting for an Administrative Clerk (Contract Billing)position in Virginia Beach, VA!

Duration: 6 month contract assignment with the possibility of extension

Compensation: $15.00-$16.00/hour

Summary: The Administrative Clerk (Contract Billing) will be responsible for setting up and billing all service maintenance contracts and processing contract renewals in a timely & accurate manner. They are also responsible for researching billing errors, answering billing questions, and completing contract maintenance requests while maintaining an open working relationship with customers, leasing companies & other departments.

Experience:

  • Two years’ experience in billing or contracting

  • Strong customer service, administrative, multi-tasking and data processing skills

  • Working knowledge of Word, Excel and Outlook

  • eAutomate experience a plus

Contract Billing Responsibilities:

  • Processes current contract billings daily utilizing E-Automate

  • Generates missing meters report once per week

  • Works daily to call or email customers to collect meters for accurate billing

  • Enters meters daily received from customers via meter reads inbox, phone, fax, and service calls

  • Process internal credits for invoice corrections

  • Generates and sends specialized spreadsheet invoices monthly, as applicable by customer need

  • Identifies potential contract billing problems and takes the necessary actions to correct

  • Serves as a supporting role to sales and service teams

Contract Set-up, Maintenance, and Cancellations:

  • Monitors Square 9 daily to complete all new contract set-ups, re-writes, or churns according to the Sales/Service agreement stored in the Contract Set-up workflow

  • Works closely with leasing companies for maintenance inclusive leases

  • Processes contract renewals (90 days in advance) and communicates with the appropriate Service Manager regarding renewal exceptions, renewal quotes and contract changes

  • Reviews the unbilled contracts, renewal contracts, and on hold contracts reports weekly

  • Processes and communicate all contract cancellations with appropriate parties (internally)

  • Monitors all dedicated billing boxes daily and processes device adds/removals and other contract maintenance related requests made by customers and internal departments

  • Attends customer meetings as requested by their manager, Sales Account Manager or Sales Manager

  • Other duties as assigned by a Billing Team Leader or the Billing Manager

Education:

  • Minimum High School Diploma

Qualifications:

CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Information Technology

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