CTG Field Service Technician in Somerset, New Jersey

Title: Field Service Technician

Location: US-NJ-Somerset

Job Number: 18205062

Our client in Somerset, NJ has immediate openings for a Field Service Technician for a temp to hire assignment.

Compensation: $24.24/hr. (Sorry no PTO or Holiday pay while on contract)

Field service work on Ticket Vending Machines

If interested, please send an updated resume to James.Dale@ctg.com

Essential job functions:

A fully qualified technician, the Field Technician applies a working knowledge of computer science & electronics accompanied with technical concepts, practices and procedures to a wide variety of assignments. Generally is a member of the customer support team and works on light to moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware, software, equipment problems with general oversight on more complex assignments.

  • Maintain Ticket Vending Machines & Ticket Operator Machines on a Monthly & Quarterly basis or as needed to include.

  • Cleanliness of interior & exterior Ticket Vending Machines (TVMs), Ticket Operator Machines (TOM).

  • Detect & Resolve Component wear & tear.

  • Provide quick response to Work Orders sent via Work Order Management System.

  • Troubleshoot & Resolve Machine Hardware electrical, electronic, communication, & functionality related issues for resolution and maximum uptime on new & existing systems.

  • Interface with Various IT departments to resolve software issues detected internal or external to TVMs/TOMs.

  • Assist in training new hires.

  • Keep inventory of replacement parts, tools & cleaning supplies within a company assigned Vehicle or Local storage location.

  • Communicate regularly with Customer Care Department to resolve Work Order Issues and/or report new issues via company assigned mobile phone.

  • Uses standard hand tools and technical manuals.

  • May be floating or stationary.

Additional Requirements, Skills and Qualifications:

  • Flexible schedule

  • Ability to work nights, Week-ends &/or Holidays.

  • Must be a Team Player.

  • High School Diploma

  • Military or Technical training or equivalent work experience in the Field of Computer Science and electronics.

Qualifications:

CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Technology & Healthcare IT