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With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

Job Information



San Jose, California, United States

Healthcare IT

Nov 18, 2019Post Date

19209735Requisition #

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Looking for a Microsoft Dynamics 365- Solutions Architect Job Opportunity? Join the CTG Team now!

Solutions Architect- Microsoft Dynamics 365

Description of Work:

  • Design, document, build, test, and deploy Microsoft Dynamics 365 CRM system enhancements that include complex formula fields, field dependencies, validation rules, workflow rules and actions, approval processes, reporting, dashboards, and system upgrades

  • Assess the existing implementation and re-engineer to make it more robust and user friendly.

  • Improve the usability of the solution. Make it more user friendly.

  • Resolve complex technical issues by taking ownership and collaborating with various internal teams when necessary.

  • Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, deployment, and support.

  • Lead technical design reviews/approvals on behalf of a team

  • Work independently to make decisions regarding resolution of issues.

  • Develop POCs for partners interested in using Microsoft Dynamics 365 as a solution for their work needs.

Outcomes of Deliverables:

  • Functionalities designed and implemented as described in the requirement document.

  • Successful completion of UATs.

  • Documents – Requirement, Test Plan, Functional, Architectural Design.

  • Test suites with corresponding test cases.

Knowledge Transfer Plan:

1. Documents (Requirement, Functional, and Design) will be expected to create as part of the ongoing work. 2. Upskill internal team members by leading knowledge transfer sessions.

Generic County Job Description:


  • Establishes knowledge of business challenges and priorities to identify opportunities and recommend technical solutions with action plans to improve ongoing business operation and employee experience in ways that add value to the organization.

  • Collaborate with the client and implementation team to gather in-depth understanding of the client's business, business operations and business needs to develop requirements for the configuration, customization and implementation of Microsoft Dynamics 365 solutions.

  • Define and document business processes, data maps, and consult with end users on requirements, functionality, and solutions; and specify system designs, data, workflow, & logical processes to meet organization objectives.

  • Prototype and configure processes in Dynamics 365 to make sure the system works the way your client specifies.

  • Run workshops with your clients, consultants and client leaders to analyze and design solutions for any application, and handle gaps detected during prototyping.

  • Provides technical assistance by responding to inquiries from end-users and/or technical staff regarding application, system, & reporting issues, and train end-users and/or technical support staff on software application.

  • Must be able to identify, troubleshoot, solve, and manage systems problems under time constraints with minimal supervision.

  • Provides leadership throughout the lifecycles of a project, guiding the project team through design and development to ensure project requirements are met.

  • Participate in all phases of the Application Lifecycle Management, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, deployment and support.

  • Analyze, design and develop roadmaps and implementation plan based on current versus future state.

  • Upskill internal team members by leading knowledge transfer sessions.

Basic Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, Computer Engineering, System Analysis or related field.

  • Ten (10) years of IT and business/industry work experience including architecture design and deployment, systems lifecycle management and infrastructure planning and operations.

  • Excellent data analysis skills, including the ability to work with and profile large data sets while giving exceptional attention to detail/accuracy.

  • Excellent verbal and written communication skills with an ability to express ideas effectively through data or presentation.

  • ProvidesMicrosoft Dynamics 365 CRM functional and technical implementation expertise.

  • Good problem-solving skills and critical thinking ability

  • Database (SSQL) experience is required.

  • Experience in an Agile development environment.

  • Understanding of unit testing and integration testing practices

  • Excellent problem solving, quantitative and analytical skills, critical thinking and the ability to effectively work through abstract concepts.

  • Understanding of Azure DevOps/AWS

Additional Preferred Qualifications:

  • Experience at a large, public company

  • Experience with Dynamics 365 reporting and analytics

  • Experience with Microsoft reporting tools including Power BI

  • Experience with various information technology platforms and operating systems

  • Microsoft Dynamics 365 certifications

If interested- Please apply directly atMorgan.Fisler@CTG.com

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Additional Information

  • Job Function: Systems Architecture

  • Education Level: Bachelor's Degree (±16 years)

  • Work Remote: No

  • Travel: No