CTG Application Support Engineer in Rochester, Minnesota

Title: Application Support Engineer

Location: US-MN-Rochester

Job Number: 18213100

CTG is seeking an Application Support Engineer in Rochester, MN. The Application Support Engineer is being sought for initial third level ticket response, some application development and maintenance of the applications through operational support, fixes, enhancements, quality assurance, and infrastructure upgrades. Our client is charged with providing operational home support for Clinical Knowledge Management Systems projects that are enterprise in nature, cross-departmental boundaries, and are likely to be outputs of innovation work to add clinical tools to the practice of strategic value.

This person will augment an existing set of client IT staff to provide on-call, operational and maintenance support in addition to troubleshooting and break-fixes. The application and tools are developed with .NET, Angular, FHIR, Mongo, SQL Server technologies in various combinations depending on the application design.

Location: Rochester, MN

Duration: 12 months

Tax Terms: W-2 (No C2C or 1099)

Scope of Work:

• Report directly to Team Lead for tasks and assignments

• Participate in a 8x5 on-call rotation currently and 24x7 on-call rotation in the future

• Troubleshooting of system problems

• Problem solving of system issues

• Implement, test, and deploy system fixes

• Implement, test, and deploy application enhancements and system fixes according to specifications and using Mayo standard tools, Applica on Lifecycle Methodology and code management processes

• Production support including on-call tickets, troubleshooting, and bug fixing

The following technical expertise will be required to perform the work:

• Strong history of debugging and problem- solving skills

• Strong customer service and support skills

• .NET development using Microso3 Visual Studio

• FHIR based data access

• Web services support

• Angular JS

• Significant experience with Relational databases and SQL

• Utilizing Microso3 Team Foundation Server for work item planning and tracking as well as code versioning

In addition, the following technical expertise would be desired but not required:

• Experience with Mongo DB

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact April Mann at april.mann@ctg.com or call 832-865-2219. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Technology & Healthcare IT