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With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

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CTG Classroom Support Specialist in Richmond, Virginia

Classroom Support Specialist

Richmond, Virginia, United States

Healthcare IT

Sep 21, 2021Post Date

21204096Requisition #

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CTG is seeking Greeters & general Classroom Support Specialists for training healthcare employees on a new Health Records system. We are hiring for various shifts – full-time and part-time roles available!

Title: Greeters & Classroom Support Specialists

Contract: 4 Month Contract

Shift:

  • Monday- Wednesday 11am-11pm

  • Thursday- Sunday 2pm- 11pm

  • Saturday – Sunday 6am -2pm

Duties:

  • Welcoming, transitioning, and processing trainees when they arrive to the training site.

  • Deliver exemplary customer service to provide a positive trainee experience across the organization

  • Assist trainees with troubleshooting equipment and systems. Including login, account access, and other portal related questions.

  • Perform general office duties such as document preparation, scanning and filing.

  • Hand out equipment and other materials to trainees.

  • Inspect and assure that all assigned areas are properly cleaned and in good repair, reporting problems to the supervisor.

  • Performs required tasks to ensure timely go live and customer satisfaction.

Requirements:

  • Excellent customer support skills, in person, over the phone, and in writing

  • Strong work ethic and can-do attitude

  • Professional demeanor and be a team player

  • Logical problem-solving skills and a willingness to learn

  • Associate’s degree or equivalent work experience

  • Competence using PC and MAC computer hardware and software in classroom, lab, office, and residential settings.

Additional Information

  • No third party resumes will be accepted

  • Drug testing and/or other employment-related inquiries may be conducted

  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)

  • CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws

  • CTG is an Equal Employment Opportunity employer

  • CTG is an E-Verify Company

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Helpdesk & Technical Support

  • Education Level: None

  • Work Remote: No

  • Travel: No

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