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With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

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CTG IT Support Tech in Poughkeepsie, New York

IT Support Tech

Poughkeepsie, New York, United States


Information Technology

Aug 02, 2022Post Date

22202036Requisition #

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CTG is seeking an IT Support Technician to fill a long-term role for our client in Poughkeepsie, NY.

The Manufacturing IT Architecture & Support Team continuously strives to enhance our end-to-end production environment. Seek out opportunities to create efficiencies within our production processes that reduce cycle time, increase reliability as well as implement new and innovative support strategies. Demonstrate leadership by evaluating and integrating new technologies. Timely service and support for the portfolio of products such as the System Z and P Servers, Cognitive Solutions, Customized Solutions Center (CSC), Global Loaner & Trial (GLT) program, PMC Crib. Consultation & Support of GEODIS shipping & receiving operations.

Soft Skills:

• Project Planning & Generate Proposals.

• Communications Skills (verbal & written).

• Ability to multitask with Cross-Functional Teams.

• Provision Educational Training procedures & Instructional Video Tutorials.

• Maintain a satisfactory SSCA & MSAC Compliance Posture across all supported devices.

• Track end-to-end IT Inventory.

Technical Skills:

• Operating System proficiency (Windows, Linux, MacOS).

• Networking Topology & Protocols (TCP/IP).

• Processor Hardware Diagnostics.

• Printer Diagnostics for Laser and Label printers.

• Network Printing (Multi-platform).

• Mfg Applications: SAP, MFS, PComm, MS Office.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Testing, Qualification & Validation

  • Education Level: High School Diploma/GED (±11 years)

  • Work Remote: No

  • Travel: No