CTG FIELD SERVICE TECHNICIAN in Philadelphia, Pennsylvania


Location: US-PA-Philadelphia

Job Number: 18203252

Our client in Philadelphia, PA has an immediate opening for a Field Service Technician for a contract to hire assignment.

Position: Field Service Technician

Location: Philadelphia, PA

Duration: Contract to Hire

Compensation: $20/hr

Hours: 8:30am-5:00pm

Position requires an MVR check

If interested, please send an updated resume to James.Dale@ctg.com

Duties and Responsibilities:

Position requires a responsible, reliable and quick-to-respond technical professional to provide varied maintenance duties for transportation systems. Installs, checks out, operates, maintains, repairs, and modifies equipment. Implements preventive maintenance process and keeps performance and maintenance records on equipment. Additionally, participates in the initial installation phase of a project.

Performs routine duties in electronic, mechanical, electromechanical, or optical areas. Calibrates, adjusts, tests, and maintains equipment, components, devices, or systems. Works from written or verbal instructions. May operate equipment; perform limited amount of troubleshooting and well defined problem identification; perform calibration and alignment checks, reporting data in prescribed format.

Must have a good knowledge of the following equipment: DVOM (Digital Volt-Ohm Meter), Oscilloscopes, Amp-Probes and Communication Break-out Boxes. Must be familiar with Logic pulsers and probes, Communication protocol analyzers, LAN Sniffers, Power Quality Monitors and Computer Based Testing (Checklist). Should possess a mechanical aptitude towards using hand tools to include, but not limited to: drill motors, band saws, screw drivers (manual and electric), hammer drills, and crimpers.

Fulfills work orders/service calls to install, maintains and/or repairs traffic loops, Cameras, video systems, computer equipment and peripherals, including, but not limited to the following:

Troubleshoots hardware, software, and/or network operating problems. Uses basic and specialized test equipment\software to diagnose and analyze difficulties.

May troubleshoot related communications problems; e.g., in a LAN\WAN environment, IPv4 addressing and subnetting, basic knowledge of router & switch interfaces, applying a knowledge of cat5\coax wiring, standard\shielded cable connections and wire closets/MAUs. Takes appropriate corrective action, interfacing with vendor, carrier, client and staff as necessary.

Performs preventive hardware maintenance, replacement and repair (to sub-assembly/ component level) of video components, microprocessor components, peripherals and associated/designated communications and information management equipment. Majority of work is completed at roadside locations adjacent to traffic intersections.

Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at Traffic Equipment site locations. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc. Maintains work order documentation, technical schematics and diagrams. May assist in providing training to other technicians.

Must be willing to travel to various areas for installation and service to assigned systems.

Additional Requirements, Skills and Qualifications:

  • Must have own vehicle and valid driver’s license.

  • Vocational, trade school, technical training or an associate degree in electrical electronics technology, or equivalent work experience. Associate degree preferred.

  • Minimum 5-7 years progressively responsible experience, demonstrating in-depth working familiarity with a broad range of electronic equipment, including most vendors and a minimum of 3 years of mastery of a specialized technical area. Video Component, CCTV experience, traffic control systems, and radar equipment experience is desired.

  • Ability to troubleshoot, maintain, and repair to sub-assembly/component level and to use a variety of specialized test equipment and associated diagnostic devices. (Specifics are defined/may vary by applicable end-user area.)

  • Demonstrate strong administrative and organizational skills in support of the program.

  • Strong demonstrated analytical and creative problem-solving skills.

  • Maturity of judgment under pressure/ability to diagnose level of user need/distribute work effectively.

  • Strong Electrical & Mechanical Aptitude

  • Basic knowledge of network installation and troubleshooting

  • Knowledge of TCP/IP protocol

  • Knowledge of Windows OS


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Technology & Healthcare IT