CTG Field Service Techncian in ON, California

Title: Field Service Techncian

Location: CA-ON-London

Job Number: 18205970

CTG is currently recruiting for a Field Service Technician in London, ON

Position: Field Service Technician

Location: London, ON

Duration: Long-term contract opportunity

Compensation: $18.50/hr

This position will require driving your own personal vehicle to client sites. Mileage is reimbursed

Please submit an updated resume.

Position Summary:

  • Accountable for servicing and repairing a variety of products and additional duties, as required.

  • The role responsibilities typically involves the installation and routine maintenance on small desktop and convenience copiers, printers and MFD’s within a specified geography.

  • Depending on geography or company needs, there may be additional product requirements.

Mechanical Expertise:

  • Performs full range of maintenance on small desktop/convenience copiers, printers and MFD`s including technical diagnostics, software loads, print driver installs, network installations, removal, retrofit and customer call assistance.

  • Corrects service problems within the assigned products with some assistance, as required.

Software Networking:

  • Basic Windows and Network Connectivity knowledge

  • Can complete basic installs: must be able to connect individual devices to the customer’s network and install drivers onto PCs.

  • Responsible for assigned company assets (i.e. parts, tools, communication and computing devices, vehicles).

  • Maintains and manages trunk and onsite inventory with a high degree of effectiveness.

Education and Experience Required:

  • Minimum: High School Diploma / GED (classes and experience with computers, electronics, mechanics, etc. is desired)

  • Preferred: College Diploma / Associate Degree (technical field) or equivalent certification with less than 1 year working experience.

  • 1-3 years of experience as a Customer Service Engineer in an on-site break-fix role.

Knowledge & Skills Required:

  • Possess a valid (full) driver’s license (the license may not include restrictions) and a satisfactory driving record as determined by the client (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks).

  • Requires sufficient insurance coverage for use of personal vehicle while on company business, as required.

  • Must have a solid understanding of electromechanical systems and be able to troubleshoot to the component level using diagnostic processes and test equipment.

  • Ability and willingness to work variable hours (extended hours, weekends, on call, abbreviated work week)

  • Proven previous customer facing technical competence.

  • Ability to pass color test, as required.

  • Ability to work unsupervised and travel to support surrounding geographies, as required.

  • Demonstrated Windows and Network Connectivity competency.

  • MS Office experience

  • Demonstrated competency in use of laptop applications.

  • Proven ability to work cooperatively within a team environment.

  • Exceptional communication and customer service skills and the ability and desire to work in a collaborative team environment.

  • Must be able to lift a minimum of 40 lbs. on a regular basis.


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG is an equal opportunity employer. We intend to give fair and equal consideration and treatment to all employees and applicants for employment regardless of race, religion, colour, national origin, sex, age, disability, marital status, sexual orientation, or any other discriminatory factor recognized by applicable human rights law.

In addition, CTG reasonably accommodates the mental or physical disabilities of all applicants and employees, except where such accommodation imposes an undue hardship on our organization or our clients' activities.

CTG (NASDAQ: CTG) fournit des services et des solutions de technoligie informatique spécificques à l’industrie qui répondent aux besoins et aux défis des clients dans les industries à forte croissance en Amérique du Nord et en Europe de l'Ouest. Le CTG fournit également des services de dotation stratégiques pour les grandes entreprises technologiques et les grandes sociétés. Soutenu par plus de 50 années d'expérience et de méthodologies exclusives, le CTG a fait ses preuves pour fournir de façon fiable des services et des solutions de dotation de haute valeur, spécifiques à l’industrie, à ses clients. Le CTG a des opérations en Amérique du Nord, en Europe occidentale et en Inde.

Le plus grand atout du CTG est son peuple, et en tant que tel, nous nous engageons à fournir aux employés des programmes et des processus pour soutenir leur rendement, perfectionner leurs qualifications, et avancer dans leur carrière. Cet engagement est reflété par CTG étant nommé le meilleur endroit pour travailler dans la compagnie de santé par les Soins de santé modernes (2013-2016) en Amérique du Nord, et un meilleur milieu de travail au Royaume-Uni (2013), en Belgique (depuis 2007), et au Luxembourg (depuis 2011).

CTG est un employeur souscrivant au principe de l'égalité d'accès à l’emploi. Nous avons l'intention de donner une considération et un traitement équitables et égaux à tous les employés et aux demandeurs d'emploi, quelle que soit la race, la religion, la couleur, l'origine nationale, le sexe, l'âge, la déficience physique ou mentale, l'état matrimonial, l'orientation sexuelle ou tout autre facteur discriminatoire reconnus par la loi relative aux droits de l’homme applicable.

De plus, le CTG s'adapte raisonnablement aux déficiences mentales ou physiques de tous les demandeurs et employés, sauf si ces arrangements imposent une contrainte indue à notre organisation ou aux activités de nos clients.

Job: Technology & Healthcare IT