Job Information
CTG Associate Document Advisor in Northampton, Massachusetts
CTG is assisting a client in Leeds, MA is staffing a Document Advisor for an ongoing contract role.
Location : Leeds, MA
Pay: up to $27/hr BOE
Job Type: Hourly Consultant
Hours: 7:30 to 4 pm, M-F
An additional federal government background check will be run.
This role involves Managed Print Services at a Client location. Downloading data for sending out Postcards with appts and other information
This is not a creative role. Experience with InDesign or XMPie preferred. Must have top notch communication skills.
Primary resource for all document production needs of the client (potentially forms, document design, replenishment stock) for both litho/web printing as well as digital print solutions
Manages Customer relationships, partnering with Business Unit document owners to meet document production needs in a cost-effective manner
Promotes the print services of the Xerox or client production print center (where applicable)
Converts appropriate applications to digital platforms
Ensures that savings targets are met (if applicable) and recorded for various deliverables
Interfaces with preferred suppliers, both internal and external as required
Manages the various process requirements, such as attending forms committee, documenting production quote process, purchase order creation, proof exchange and approval, delivery date follow up, and client billing
Ensures appropriate documentation and reporting
Develops a solid understanding of key customer forms, documents and applications
Consultative approach
Coordinates the creation and revision of forms and client documents
Works closely with end-users to promote and educate on the various services available
SKILLS:
Excellent interpersonal skills
Ability to communicate effectively (both written & verbal)
Ability to partner with colleagues to share and deliver benchmark solutions
Function effectively at all levels of the business
Effective computer skills including Microsoft Office and various graphic design software programs
Ability to communicate with customers, understand requirements, solve problems and provide solutions
Able to manage multiple tasks in fast paced environment
Creative with & strong negotiation and organizational skills
EXPERIENCE:
Minimum of three (3) to five (5) years of print industry experience either in a production and/or project management
Minimum of three (3) years in a customer relationship role
Experience in print estimation
Familiar with document production techniques
Experience with commercial / transaction print / digital print
Direct Mail Experience
Ability to work independently or with minimal direct supervision.
Valid driver’s license
Account management experience
Print procurement experience with commercial print vendors
Print inventory management and tracking experience preferred
EDUCATION:
Minimum: High School Diploma or Equivalent
Preferred: Associates Degree
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Krista.Eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!
About CTG
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.