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CTG Netsmart Homecare Consultant in New York, United States

Netsmart Homecare Consultant

New York, United States

Healthcare IT

May 04, 2022Post Date

22201342Requisition #

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CTG is seeking experienced Netsmart Homecare and Hospice consultants to support our great healthcare client in New York!

Project Duration:6 months initially

Project Location:Remote (EST)

Job Title:Netsmart Homecare Consultants

Description:Full-time (consulting position – 2 openings)

Job Summary:CTG is expanding our Epic Healthcare Practice with Netsmart Homecare Consultants. Join CTG, a Certified Best Place to Work Company, and work with our clients on enhancing their data analytics.


  • Build, maintain, and support the Netsmart Homecare and Hospice clinical and billing modules

  • Provide support and troubleshooting for End Users, documenting issues and resolutions in the IT ticketing system

  • Support remote access and synchronization between field access and servers, including support of the Mobile Lite phone application

  • Maintain user access, including roles and privileges

  • Create and customize assessment templates, care plans, and clinical application settings

  • Build and maintain healthcare payer plans, billing rate tables, and contracts

  • Support monthly reporting and billing processes, including CMS reporting

  • Build, maintain and enhance custom reports as needed

  • Build and maintain Automatic Communication Engine (ACE) rules

  • Monitor and support interfaces to remote monitoring devices

  • Communicate with agencies and end-users to relay information related to upgrades and other system changes

  • Conduct testing for system upgrades, patches, and Medi-Span updates Prior experience (3-5 years) proving technical and operational support for Net smart Homecare and Hospice

Required Skills:

  • Deep understanding of clinical workflows specific to home care and hospice

  • Previous consulting experience is highly preferred; ideally previous experience providing remote support

To be considered for this opportunity, please apply directly or email your resume to dallas.becerra@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Application Management & Support

  • Education Level: Bachelor's Degree (±16 years)

  • Work Remote: Yes

  • Travel: No