CTG Patient Access Business Analyst - Epic Grand Central in New York, New York

Title: Patient Access Business Analyst - Epic Grand Central

Location: US-NY-New York

Job Number: 18212354

CTG is seeking a Senior Epic Patient Access (Epic Grand Central (ADT) Cadence and /or Prelude certification) Certified Analyst must have previous Epic implementation at least 3 years’ experience. This is for a 6-month contract and Multiple Full cycle implementation experience is preferred.

Duration: 6 months

Location: NYC

  • Epic Certification must be current or within prior release version. Individuals must have a strong background analyzing requirements gathered from clinical end users and other clinical stakeholders, creating BRDs, paper mock ups, flowcharts, project schedules and other tasks such as leading validation sessions and build.

  • The right candidate will need the personality to assume ownership of a project, create guidance where there isn’t any and influence the direction if it is not correct.

  • Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred

Duties and Responsibilities

• Interview users, stakeholders, and sponsors to assess departmental needs to create Business,functional and technical requirements documents.

• Develop documentation of test plans, technical documentation, release notes, end-user guides, training programs and/or other materials as necessary.

• Analyze and document client's business requirements and processes; communicate requirements to technical personnel by constructing basic conceptual data and process models, including process flowcharts and technical specifications.

• Decompose information gathered into details including sources of data, data types, users, user types,interface components, interface navigation needs, reporting needs, and administrative system needs.

• Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards.

• Research industry practices; collect and analyze data; draw appropriate conclusions and recommendations; present results in written reports or through oral presentations using visual aids.

• Coordinate user groups and project teams, convening conference calls and meetings and maintaining minutes and follow-up logs.

• Work collaboratively with Systems Analyst to develop designs, mockups and prototypes.

• Communicate technical design issues to non-technical people.

• Ability to work independently and as part of a fast moving team.

• Ability to lead Business in programs with complex projects.

• Work within timeline and resource constraints provided by the Project Manager.

• Provide ongoing communication with users, managers, corporate directors and vendors to assure support and current initiatives.

• Experience with HL7 communications is a plus.

• Experienced working in a Project Management Office (PMO) with cross-functional teams is a plus.

• Performs other duties as assigned/required.

Required Skill:

· Completed multiple go-lives, and at least one from (near) inception to completion

· Experience with an Epic implementation at a multi-hospital system, and/or a major academic medical center.

· A Baccalaureate Degree from an accredited college or university in computer science, Information systems, business administration or equivalent experience or education is required.

· At least 3 years of clinical healthcare systems experience.

· At least 3 years of experience on commercial core clinical applications.

· Experience documenting system architecture design and clinical system workflow.

· Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

· Must be well organized, detail oriented, highly analytical, possess strong problem solving skills and must have a desire to be accountable for project success.

· Must be available for off-hour rotational on-call support.

· Detailed knowledge of general phases of SDLC, project management methods


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Healthcare & Hospital Implementations