CTG Order/Data Entry Specialist in Morrisville, North Carolina
Title: Order/Data Entry Specialist
Job Number: 18204827
CTG is actively recruiting for an Order/Data Entry Specialist for a short term contract position for a global technology client in the RTP, NC area.
Duration: 3 months
Receive Purchase Orders from customers that will be pushed into Salesforce as a Request Ticket. These orders must be processed and loaded on the same day as received.
Validate to Purchase Order for data completeness, ensure that it has not been previously processed, and load it into CRM system.
Address and resolve any issues that arise with resolution owners (customers or internal sales teams)
Reprocess, as needed, in CRM and ensure it drops to their ERP (SAP) system.
Reporting and updating of records
Strong communication skills
Detail oriented with excellent organizational skills
Experience in the use of CRM, SAP, and Salesforce
Strong customer service skills
Ability to work with both cross functional and remote teams via Skype Business
Must operate with a high degree of accuracy
Experience in order management and backlog management
Ability to work independently and multi-task in a fast paced environment
SAP knowledge preferred
Prior experience in a global environment preferred
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Technology & Healthcare IT