Job Information
CTG IT Technician - Montréal in Montréal, Canada
CTG is seeking to fill a Technicien Informatique opening for our client in Montréal, Quebec.
Location: Montréal, Quebec H1Y 1J8 Canada
Duration: 6-12 months (could be contract to hire)
This job requires on site work in Montréal.
This client supports government projects so Canadian citizenship, permanent resident status or a valid work permit required.
Overview:
As an IT Technician, you are responsible for Level 1 technical support, configuration and installation of workstations.
Duties:
Ensure technical support, sufficient availability and quality listening to users
Configure new computer workstations in accordance with standards and standardization procedures for the common office environment and make recommendations as needed
Install new programs, software, hardware versions or components in accordance with distributor standards and organizational guidelines
Ensure compliance with and application of standards and guidelines for the installation and use of PCs and printers to protect the integrity and stability of technology infrastructures
Diagnose and resolve problems related to computer programs, software, equipment and the technological environment
Provide technical support for office applications
Control access to IT resources, credential assignments, rights and permissions, and physical security of equipment, software, and data
Know and maintain documentation and installation procedures manuals and user manuals
Maintain an asset inventory system
Skills & Experience:
A minimum of three years' experience in the field of IT
A good knowledge of Windows 10, Windows Server 2012/2016 and Active Directory
Excellent knowledge of installing hardware and software in Windows environments
Excellent knowledge of Microsoft 365 office tools
Excellent knowledge of IT network infrastructure concepts
An understanding of routing and switching principles, wireless services, IP telephony, and video conferencing
Knowledge of security system architectures, networks (IP, firewall, LAN)
A good knowledge of backup and network storage concepts
Knowledge of knowledge sharing and collaboration technologies
A good knowledge of the protocols governing the interactions between the different components (microcomputers, telecommunications networks, application and database servers)
Knowledge of virtualization environments (VMWare, Hyper V)
Knowledge of information security and privacy standards
Knowledge of management procedures, standards, rules and policies
A good knowledge of ITIL processes
Knowledge of the Act respecting Access to documents held by public bodies and the Protection of personal information
Fluency in oral French and a basic level of written French
Canadian citizenship, permanent resident status or a valid work permit
Education:
- A Diploma of Collegial Studies (DEC) with a specialization in Computer Science.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jeffrey Thompson at Jeffrey.Thompson@ctg.com . Kindly forward this to any other interested parties. Thank you!
About CTG
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.