CTG Desktop Support in Madison, Wisconsin

Title: Desktop Support

Location: US-WI-Madison

Job Number: 18211210

CTG is seeking a Desktop Support professional in Madison, WI , to provide expert level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, PDAs, Black Berries, other supported wireless devices and peripherals.

Location: Madison, WI

Duration: Long term

Tax Terms: W-2 (No C2C or 1099)

Qualifications Required:

  • 4-7 years of experience in Desktop Support

  • Familiar with standard concepts, practices, and procedures

  • Relies on experience and judgment to plan and accomplish goals

  • A certain degree of creativity and latitude is required

Required Skills:

  • Self-directed

  • Able to work independently

  • 3 years business office applications and administrative procedures experience

  • 3 years customer service experience

  • Excellent oral and written communication skills

  • 4 years information technology - desktop support experience

  • 3 years installation and maintenance of PCs experience

  • 1 year Microsoft Office 2010 Suite experience

  • 3 years experience with other skills such as adding memory, video cards, mother boards, hard drives

  • 3 years Windows XP Pro experience

  • 1 year internet tools, email clients – Outlook experience

  • 4 years web browser - Internet Explorer experience

  • 1 year operating systems - MS Windows 7 experience

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact David Dummel at david.dummel@ctg.com or call 800-992-5350 x4804 . Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Helpdesk & Technical Support