Location: United States

Job Number: 19200923

Come join us and grow your career with CTG! Apply with CTG for this exciting opportunity!

Project Duration: Consulting Position, 18 months, possible extension

Project Location: Knowledge transfer onsite for 4-6 weeks, then remote from home office

Job Title: Invision Revenue Cycle Analyst


CTG is seeking an Invision Rev Cycle Analyst for a remote support opportunity.

Will be responsible for all aspects of Revenue Cycle system support including performance improvement, development, documentation, testing, training and upgrades. Assists management in examining processes to improve workflow.

Essential Job Functions:

  • Provide Support Services for Invision Rev Cycle.

  • Troubleshoot user errors and provide timely and high quality customer service

  • Conduct root cause analysis and implement fixes to reduce future errors

  • Document issues and solutions

  • Participate in the day to day tracking and follow-up on issues and questions of daily operations.

  • Validate and support systems testing efforts

  • Work with client users and functional teams as needed

  • Utilize the ticket management system to track issue status and work volume

  • Participate in a 24/7 after hours on call rotation

Required Qualifications:

  • 3 years' experience in Patient Accounting or Patient Accounting related I.T. (Required)

  • General experience with CPT coding and 3rd party billing requirements. (Required)

  • 5 years experience working with Invision Rev Cycle

  • Prior experience working remote providing support for Invision Rev Cycle end users

  • Consistent efforts to deliver quality solutions as per agreed scope.

  • Customer focus and close alignment with the customers’ business objectives.

  • Ensure efforts to continually improve domain knowledge.

  • Ensure the quality of the deliverables as per the defined defects standards

  • Document issues with resolutions and share with team members to improve team productivity.

  • Take complete ownership for the assigned task and provide timely updates on the progress of the project / task to all stakeholders.

  • Adherence to the defined standards.

  • Takes initiative and drives to bring issues to logical conclusion; demonstrate a proactive approach

  • Identify, coordinate and communicate issues, requirements and status related to application functionality with other team members and software vendors.


  • Medical coding certification (CCP, CPC, CCA, CCS) (Certified Coding Professional, Certified Professional Coder) (Preferred)

  • Experience with relevant software for Patient Accounting like Cerner/Siemens Invision.

Additional Information

  • No third party resumes will be accepted

  • Drug testing and/or other employment-related inquires may be conducted

  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)!

  • Candidates must currently reside in USA or Canada

  • CTG is an Equal Employment Opportunity employer

  • CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements to Lindsay.ludlow@ctg.com


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Healthcare & Hospital Implementations