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CTG SUBROGATION CASE WORKER I in Irving, Texas

SUBROGATION CASE WORKER I

Irving, Texas, United States

New

Information Technology

Sep 15, 2020Post Date

20203300Requisition #

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Computer Task Group is seeking a Subrogation Case Worker for a contract position. This position is remote for now but will be working in the Irving, Texas office when reopens.

"The Subrogation Case Worker I is responsible for processing all casualty or estate functions involving several state Medicaid beneficiaries or deceased Medicaid beneficiaries. This includes intake, maintenance, claims review and selection, management, settlement and related functions to the case. Main Duties & Responsibilities: - Effectively work, maintain and manage a variety of cases with current and accurate notes. - May have some training responsibilities for other case workers limited to projects and specific tasks. - Maintain a daily system of providing timely and accurate information required to move cases through the verification and case management pipeline. - Verify documents and coordinate health care coverage for patients, including eligibility of benefits. - Professional interaction with attorneys, insurance adjusters, medical providers, court staff, recipients and family members. - Negotiate lien settlements per contract guidelines. - Prepare required correspondence, liens, claims and other related documents. - Perform basic and advanced levels of document review, legal research, and case management. - Compile, analyze and make conclusions about information from multiple sources. - Give special attention to the timely processing of events, various legal deadlines, and critical accounting/financeissues. - Process Intake referral leads from attorneys, insurance adjusters, personal representatives, stakeholders and medical providers. - Review and research leads regarding potential accident or trauma situations. - Handle phone inquiries for both demand package issues and from beneficiaries promptly and with courtesy. - Meet department objective standards for Customer Service, Probate Research, Asset research, Document Review and Intake. - Complete periodic reports for management when necessary."

Required Function 2:

Required Skills: - Ability to interface with all levels of people both internally and externally in a professional manner. - Ability to communicate and comprehend well both verbally and in writing, fluently in English. - Ability to be careful and thorough about detail including with cite-checking and proofreading skills. - Ability to work proficiently with Microsoft Office, Word, and Excel. - Ability to work independently to meet objectives. - Ability to maintain a high level of confidentiality and ethics. - Ability to function effectively under pressure and manage deadline oriented project demands and multiple initiatives. - Ability to sit for long periods of time. - Ability to multi-task and prioritize effectively. - Ability to perform the following: lifting, bending, pushing, pulling, stopping, kneeling, reaching, and carrying of light to heavy items (40 to 50lbs). - Ability to analyze information and use logic to address work-related issues and problems. - Ability to perform oral presentations with good quality. - Ability to perform well in team environment, to achieve business goals. - Average manual dexterity work in use of a PC, phone, sorting, filing and other office machines. Required Education/Experience: - High School Diploma or GED - Associates degree preferred - Paralegal certificate desired - 3 years experience working in a professional office environment. - Experience in a Legal office a plus. - Basic knowledge of Microsoft Word and Excel. - Basic knowledge of Microsoft Access preferred. - Medicaid and/or Medicare knowledge preferred. - Bilingual (Spanish & English) a plus.

CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Customer Support

  • Education Level: High School Diploma/GED (±11 years)

  • Work Remote: Yes

  • Travel: No

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