CTG PC Technician in Houston, Texas
Title: PC Technician
Job Number: 19204086
Computer Task Group (CTG), has an immediate opening for a Network/Communications Support Clerk with our Public Sector client located in downtown Houston for a long term W2 contract.
Location: downtown Houston, Texas
Duration: 12 months, with potential for extension
Tax Terms: W-2 (No C2C or 1099)
Installs, modifies, and makes repairs to personal computing equipment and software applications, and provides technical assistance and training to system users. Supports end-users in a responsive and service oriented manner. Monitor LAN and WAN to ensure network availability to all system users and may perform necessary maintenance to support network availability.
Job Duties and Responsibilities:
Inspects personal computer equipment and reads order sheet listing user requirements to prepare PC equipment for delivery
Designs, configures, installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, disk drives, switches, cabling, etc.
Loads specified software packages such as operating systems, MS Office, vendor or third party software suites
Establishes and maintains network user domain and mail accounts, the user environment, network directory structure and security
Enters commands and observes system functions to verify correct system operations
Responds to client inquiries concerning systems operations and diagnoses system hardware, software and operator problems & instructs users in use of equipment, software and manuals
Recommends or performs actions to correct software installation or hardware problems
Coordinates activities with help desk, network services, or other information systems groups to remedy problems
Provides updates, status and completion information to manager, Work Order tracking system, and/ or users via voice mail, e-mail, or in-person communication
Replaces or upgrades defective or inadequate software and operating system packages
Refers major hardware problems to service personnel for correction and notifies users of possible downtime
3-5 years' experience supporting PC software and hardware
Knowledge in all MS operating systems, Windows Server
Knowledge in MS office software applications
Experience with Networking/Protocols:TCP/IP Protocol; FTP; 802.11G Wireless LAN;
Must have a professional attitude and appearance and ability to communicate with all levels of management and outside supported entities
Excellent problem solving and communication skills, both verbal and written
Knowledge, Skills and Abilities:
Ability to work independently and as part of a team
Customer service oriented and proficient in scheduling projects,with follow through a must
Excellent troubleshooting skills
Ability to create and maintain technical documentation
Ability to prioritize tasks without supervision
Ability to work on multiple projects with concurrent deadlines In a timely manner
Background experience of Microsoft SQL Server
Select insurance coverage that best suits your lifestyle
Take part in our savings programs and educational plans
We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan
Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Johna Rogers at firstname.lastname@example.org or call 512-258-1303 ext. 3689. Kindly forward to any other interested parties—thank you!
CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Helpdesk & Technical Support