CTG Jobs

With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

Job Information

CTG PC Technician in Houston, Texas

Title: PC Technician

Location: US-TX-Houston

Job Number: 19204086

Computer Task Group (CTG), has an immediate opening for a Network/Communications Support Clerk with our Public Sector client located in downtown Houston for a long term W2 contract.

Location: downtown Houston, Texas

Duration: 12 months, with potential for extension

Tax Terms: W-2 (No C2C or 1099)

Position Profile:

Installs, modifies, and makes repairs to personal computing equipment and software applications, and provides technical assistance and training to system users. Supports end-users in a responsive and service oriented manner. Monitor LAN and WAN to ensure network availability to all system users and may perform necessary maintenance to support network availability.

Job Duties and Responsibilities:

  • Inspects personal computer equipment and reads order sheet listing user requirements to prepare PC equipment for delivery

  • Designs, configures, installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, disk drives, switches, cabling, etc.

  • Loads specified software packages such as operating systems, MS Office, vendor or third party software suites

  • Establishes and maintains network user domain and mail accounts, the user environment, network directory structure and security

  • Enters commands and observes system functions to verify correct system operations

  • Responds to client inquiries concerning systems operations and diagnoses system hardware, software and operator problems & instructs users in use of equipment, software and manuals

  • Recommends or performs actions to correct software installation or hardware problems

  • Coordinates activities with help desk, network services, or other information systems groups to remedy problems

  • Provides updates, status and completion information to manager, Work Order tracking system, and/ or users via voice mail, e-mail, or in-person communication

  • Replaces or upgrades defective or inadequate software and operating system packages

  • Refers major hardware problems to service personnel for correction and notifies users of possible downtime

Qualifications:

  • 3-5 years' experience supporting PC software and hardware

  • Knowledge in all MS operating systems, Windows Server

  • Knowledge in MS office software applications

  • Experience with Networking/Protocols:TCP/IP Protocol; FTP; 802.11G Wireless LAN;

  • 10/100/1000 Ethernet;DNS

  • Must have a professional attitude and appearance and ability to communicate with all levels of management and outside supported entities

  • Excellent problem solving and communication skills, both verbal and written

Knowledge, Skills and Abilities:

  • Ability to work independently and as part of a team

  • Customer service oriented and proficient in scheduling projects,with follow through a must

  • Excellent troubleshooting skills

  • Ability to create and maintain technical documentation

  • Ability to prioritize tasks without supervision

  • Ability to work on multiple projects with concurrent deadlines In a timely manner

  • Background experience of Microsoft SQL Server

CTG Benefits:

  • Select insurance coverage that best suits your lifestyle

  • Take part in our savings programs and educational plans

  • We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan

  • Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Johna Rogers at johna.rogers@ctg.com or call 512-258-1303 ext. 3689. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

Qualifications:

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Helpdesk & Technical Support

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