CTG IT Desktop Support in Hickory, North Carolina

Title: IT Desktop Support

Location: US-NC-Hickory

Job Number: 18204248

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!


Duration: 12 months ongoing with probable extension or possible direct hire

Location: Hickory, NC

Job Title: IT Desktop Support

Work Hours: Monday-Friday 8am-5pm

Pay Rates: $15-$18 an hour, based on experience and benefits choice


Day to Day Responsibilities:

  • Responsible for the effective acquisition, installation, maintenance and use of desktop technology

  • Responsible for the purchase and installation of hardware/software

  • Resolve problems with new and existing equipment

  • Train end users on software

  • Administer end user requests and projects

  • Coordinate resources to solve problems

  • Develop solutions to routine technical problems of a limited scope

  • Follow specific, detailed instructions

  • Contribute to the completion of routine technical tasks


Required Skills and Experience:

  • Associate’s Degree required; Bachelor’s Degree Preferred

  • Minimum 1-2 years IT experience required; previous customer service experience preferred

  • Experience setting up/ imaging computers

  • High familiarity with laptops, desktops, printers, LAN, WAN, and Wireless Networks


Additional Information

  • No third party resumes will be accepted

  • Drug testing and/or other employment-related inquiries may be conducted

  • All individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)!

  • Candidates must currently reside in USA or Canada

  • CTG is an Equal Employment Opportunity employer. CTG is an E-Verify Company


To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements to Amanda.Dianetti@ctg.com


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Helpdesk & Technical Support