CTG DATACENTER SME – CLOUD in Greenville, South Carolina


Location: US-SC-Greenville

Job Number: 18201712 The Cloud Technical Lead is an Infrastructure role responsible for the support, design, documentation, implementation and optimization of our client's Microsoft Azure cloud initiative. This role would be responsible to build and deploy a MS Azure cloud instance for North and South America aligned with the group architecture/policies/principles as well as understand and communicate the various processes and procedures which will be required to support this environment after the build is complete – for example, provisioning, business as usual support, etc… These functions are currently provided by and external service provider, but will need to be deployed for the America’s instance of Azure. Additionally, this resource should have broad datacenter knowledge to be able to prescribe an on premise or cloud solution based on business and technical requirements – therefore, datacenter skills such as server, storage and network are also required.

Responsibilities Include:

Collaborate with the Cloud Competency Center in Asia and the Architecture team in Europe to define

Architecture and technical approach

Processes and procedures

Infrastructure services

Manage establishment/enhancement of the America’s Azure cloud instance.

Build/Deploy the operational model with our infrastructure partner for support.

Document and communicate all the required processes which need to be defined/deployed

Participate and implement the strategic “cloud decision tree” criteria for the application hosting

Provide technical evaluations, consulting, design for projects as required by the business – these could be cloud or on premise solutions based on standard architecture principles.

Develop and document operating practices and standards

Advanced troubleshooting and incident resolution from server/infrastructure perspective in concert with the external service provider (who will provide hands-on activities) and recommend continuous improvement actions.

Evaluate the Root Cause Analysis documentation provided by the external service provider and follow up on the actions identified.

Contribute to the company’s technology roadmaps in collaboration with the Enterprise Architects

Evaluate emerging technology and/or services

Perform all aspects of Monitoring, Capacity Planning, Performance tuning and Optimization, and Lifecycle (obsolescence) of computer systems/solutions within the enterprise

Other work related duties as assigned


At least 5 years of working in an IS team with demonstrated experience in enterprise server solutions – including Physical, Virtual and Cloud implementations.

Excellent communication skills (Verbal and Written)

Demonstrated Leadership and Initiative - At least 3 years’ experience in leading technical projects or technical team management.

Must be goal-oriented, persuasive, and work well both independently and as part of a team.

Utilizes a systematic (Process Oriented) approach to design, optimization, trouble-shooting, problem solving skills, continuous improvement and simplification all areas within the scope of responsibility.

Very good vendor management and vendor relationship management skills.

Effective negotiations, arbitration, and risk management skills.

Position will require travel within NA and internationally.

Minimum requirement is a Bachelor Degree in Information Services/Information Technology, or related discipline


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Technology & Healthcare IT