CTG REMOTE SQL SERVER ADMINISTRATOR in Fayetteville, North Carolina
Title: REMOTE SQL SERVER ADMINISTRATOR
Location: United States
Job Number: 18203770
CTG is looking for a SQL Administrator for a remote 2 year contract.
Provide support for problem determination and resolution of assigned functional and application areas.
Responsible for the education of customers as to the solution of software problems by answering questions, interpreting operating instructions, and providing references to the administration of end user applications systems.
Respond promptly to Help Desk notifications, customer complaints, and customer inquiries.
Maintain a customer centric focus when performing his/her functions.
Participate in the sales process and/or preparation and submittal of Request for Proposal to potential clients.
Provides day-to-day project guidance to support staff
Provides back up support to the Client Support Manager or as needed
Provides subject matter expert support on specific applications as require
Monitors the in-use Help Desk application software, responds to calls received via cell phone.
Uses effective problem solving skills by focusing on problems and ensuring that solution and/or deliverables conform to client specifications.
Completes assigned functions as stated in the engagement proposals or other statements of work with minimal supervision.
Assists with finalizing forms, procedures, and documentation needed for maintenance of application programs.
Gathers, reviews, and summarizes information needed to determine solutions for client application software problems.
Submits internal and external status reports on time and as required.
Expand refined skills to include the internals of more than one product area and externals of several product areas.
Communicate effectively with peers, product programmers, customer support representatives, customers, and management, to ensure timely resolutions to reported problems.
Determine when, where, and how to reroute problems to other technical areas.
Inform CTG management on client problems and/or engagement quality when appropriate.
Duties require On-Call responsibilities. Resources are expected to adjust their standard work schedule to meet the requirements of their position, which includes and not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain operations.
Candidate is required to have the following experience preferred in the healthcare environment:
MS SQL Server 2008 and up
SSIS Package Development
SQL Server stored procedures
Ad-hocs (Using SQL)
Data Downloads and Reporting
Control M (BMC)
IBM Rational tool Suite (RAD, RTC)
Other secondary Applications / Tools experience that are nice to have:
IBM Cognos BI 10.2 / 11.*
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Healthcare & Hospital Implementations