Location: US-CA-El Segundo

Job Number: 18203645

CTG is currently assisting one of its premiere clients in staffing an Experienced Printer Maintenance Associate.

Position: Printer Maintenance/Print Production

Location: El Segundo, CA

Duration: Ongoing

Compensation: $15.55 / hourly (sorry no paid time off, no holiday pay)

Hours: Mon.-Fri, 8:00am – 5:00pm. No overtime

This position will require driving, using your own personal vehicle to drive between client sites. Motor Vehicle Record check required. Mileage is reimbursed at .34 ½ cents a mile. Must have dependable personal vehicle, as driving is required daily.

The right candidate will have great customer service skills and will be interacting with customers daily. Must have knowledge of understanding "networked" multi-functional devices. Must also have experience in working in a "print shop" environment and operating digital production equipment including digital front ends.

Position requires walking in between buildings, ability to lift up to 50lbs., on feet majority of the day.

70% of this position will be printer maintenance and break/fix the other 30% will be Digital Print Production

Essential Functions:

  • Provides backup and peak workload support to all Client Associates in territory

  • Establish support coverage schedules with Managers and Site Coordinators

  • Supports training of new employees, as required

  • Supports administrative tasks performed by Client Associates

  • Supports asset redeployment initiatives (re-use, re-deploy, and disposition activities for office assets)

  • Ensures key contact list for all clients is maintained and available

  • Ensures there is a current roster of employees and associated duties for effective coverage support

  • Ensures day to day interface with account key contacts is maintained during coverage support

  • Communicates to Site Coordinator and Manager all process opportunities identified during support

  • period

  • Maintain appropriate communication within assigned area of coverage to ensure peak workloads and

  • absences are managed

  • Provide accurate and timely monthly reporting of activities as required

  • Performs timely submission of billing requirements with all associated reporting

  • Coordinates and fair shares overtime requirements

  • Tracks overtime by account covered to ensure proper billing

  • Travel to accounts supported using reliable dependable transportation

Additional Requirements, Skills and Qualifications:

  • Ability to demonstrate problem resolution skills and escalation process

  • Able to demonstrate excellent verbal and written communications

  • Able to demonstrate use of organizational and time management skills to facilitate client

  • deliverables

  • Understand networked "multi-function" equipment and ability to perform 1st line service and

  • support on these type of units

  • Experience working in a "print shop" environment and operating digital production equipment.

  • Must understand "front-ends" and workflows in a digital print shop.

  • Able to demonstrate ability to manage multiple tasks

  • Able to demonstrate use of Computer: Email, MS Word, Excel, PowerPoint -- Manage email (create

  • folders, change user options) -- Download and install files (fonts, drivers, etc.) from internet sites;

  • open, complete and save/print internet forms -- Perform mail merges

  • Able to demonstrate intermediate knowledge of MS Word or equivalent -- Insert images – Create

  • and manage tables and columns -- Edit headers/footers -- Create forms -- Create and manage

  • multiple sections

  • Able to demonstrate intermediate knowledge of MS Excel or equivalent -- Navigate multiple

  • worksheets within a workbook -- Create charts/graphs -- Use basic math functions -- Create basic

  • formulae

  • Able to demonstrate working knowledge of MS PowerPoint or equivalent -- Open and create basic

  • presentations -- Open saved presentations -- Print using different options

  • Able to demonstrate working knowledge of account-relevant applications -- Adobe Acrobat – File

  • conversion or graphic arts applications

  • Able to demonstrate basic knowledge of network (e.g., how to add or delete a network printer)

  • Able to demonstrate ability to recognize PC to printer connectivity

  • Able to demonstrate basic knowledge of Digital Front Ends


  • Digital Print Production, minimum 1 year

  • Printer Break/Fix and maintenance experience, minimum 1 year

  • Network/Printer Connectivity experience, minimum 1 year


Minimum High School Education or Equivalent

Client Required criminal background check, education verification, MVR Check and drug screen


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Administrative Assistant & Clerical