CTG Customer Service Coordinator - 2 Needed in Corning, New York

Title: Customer Service Coordinator - 2 Needed

Location: US-NY-Corning

Job Number: 18203391

CTG's premier global client in Corning, NY, has long-term assignments for 2 Customer Service Coordinators to act as a liaison between customers and the business.

Major responsibilities of this position are:

  • Incoming Customer Service Phone calls (internal and external suppliers)

  • Issue & Invoice resolution

  • Maintains database records of customer profiles and prepares status reports

Qualifications:

  • 2-4 years of Customer Service experience in a business setting (ex. Call centers)

  • Minimum of a 2 year degree is preferred

  • Past PeopleSoft/SAP experience would be highly desired but is not mandatory

A successful candidate will:

  • Be detail oriented

  • Be self-motivated

  • Be teamwork oriented

  • Posses solid phone skills

  • Have a solid working knowledge of Microsoft programs

This position pays up to $10.65/hour DOE and benefits option.

APPLY NOW for resume review by recruiter Pam Gewin!

IMPORTANT NOTE: All qualified candidates must successfully pass a background check and a drug screen to be considered for the position.

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

Qualifications:

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Customer Support