Job Information
CTG Mortgage Closing Specialist I in Cheektowaga, New York
Description
CTG is seeking to fill aMortgage Closing Specialist I openingfor our client in Cheektowaga, NY.
Location: Cheektowaga, NY (hybrid remote)
Duration: 12 months
Overview:
Liaison for the gathering of information for submission of loans for Closing Disclosure (CD) Issuance. Collaborate with applicable parties to meet target close date through time management of tasks and pipeline reporting. Ensure accuracy of data being submitted for CD Issuance: homeowners, taxes, fees, payoffs and applicable invoices for third party fees.
Primary Responsibilities:
Assign pipeline reporting to title reviewers, review pipeline reports, and manage title review box.
Maintain effective communication with all necessary parties involved in closing a transaction, from the customer, broker, correspondent, settlement agent, loan officer, post-closing, loan delivery, mortgage servicing, mortgage accounting, funding and co-workers to ensure a seamless closing experience.
Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e., payoffs, subordination's, release's, tax, title, homeowners/flood information).
Perform a thorough and accurate review of the file to ensure the loan is in compliance with State and Federal guidelines and obtain verbal verification of employment on all borrower's that are income qualified. This also includes but is not limited to reviewing homeowners, flood, title and tax related documents.
Follow up on rate lock expirations and document expirations.
Review system of record information to ensure CD can be prepared and that all documentation submitted for CD Issuance is complete and accurate.
Proactively contact the Settlement Agents throughout collaboration process to obtain all necessary information such as fees and contact information for CD purposes.
Evaluate close dates throughout process to ensure process is on target to meet those dates and ensure proper communication is being done to applicable parties if close date has to be changed.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports diversity and reflects the Company’s brand.
Complete other related duties as assigned.
Scope of Responsibilities:
- Work closely with both Internal and External Customers such as co-workers, borrower(s) and Settlement Agents.
Education and Experience Required:
Associates degree plus a minimum of 1 year prior business experience or a minimum of 1 year combined Closing experience and customer service experience, or in lieu of a degree, a combined 3 years higher education and/or work experience, including a minimum of 1 year prior business experience or a minimum of 1 year combined Closing experience and customer service experience.
Strong PC skills with knowledge of spreadsheet, word processing, and email software.
Ability to make sound decisions based on information provided.
Versatility and flexibility working within an ever changing fast paced mortgage environment.
Ability to adapt to new policies and procedures to improve processes and workflow.
Ability to function within time constraints.
Excellent verbal and written communication skills.
Attention to detail with strong organizational skills.
Ability to prioritize daily workload.
Ability to work in a team environment.
Strong work ethic, reliable and dependable.
Education and Experience Preferred:
Prior Mortgage experience in Mortgage Closing whether at a Lender, Title Company or Settlement Agent's office.
Solid knowledge of Department software.
Knowledge of Product, Investor and Compliance Requirements.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Rebecca Olan at Rebecca.Olan@ctg.com . Kindly forward this to any other interested parties. Thank you!
About Us
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
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ID 2024-11148
Title Mortgage Closing Specialist I
Location US-NY-Cheektowaga