Location: US-NC-Cary

Job Number: 18212412

CTG is seeking a Sr. Identity & Access Management Administrator to join the team of one of our premier clients in Cary, NC. This individual will perform design, implementation, maintenance, and support of identity management processes and products, and will be responsible for the daily operations, support, and maintenance for CA Single Sign on and multi-factor authentication.

Primary Accountability/Responsibility:

  • Perform design, implementation, maintenance, and support of identity management process and products.

  • Responsible for the daily operations, support, and maintenance for CA Single Signon and multi-factor authentication.

  • Key Measures: Product reliability; quality of product releases; extended outages


  • Deep understanding of authentication tools and technologies

  • Good understanding of web-technologies, authentication systems, and industry trends.

  • Ensure IAM Solution availability, resilience, and scalability

  • IAM admin will manage CA Single Sign-On (SSO) solution in all environments supporting traditional and multi-factor authentication.

  • Management and administration of all LDAP environments

  • Works with very little supervision with respect to scheduling and assignments of tasks with results and progress occasionally reviewed with management.

  • Work closely with Security and other stakeholders responsible for establishing governance, policies, requirements

and tooling related to IAM compliance.

  • Experience integrating IAM applications with common identity stores (LDAP, active directory, relational databases, application servers, universal directory)

  • Collect and generate access reports required for audit compliance.

  • Resolve issues working with cross-departmental teams; customer support, application developers, vendor IT contacts, network and database administrators.

  • Ensure user satisfaction by providing preventive maintenance and problem resolution services.

  • Solve moderately complex problem situations and participate in the identification of opportunities for improvement to processes, procedures, or tools.

  • Responsible for day-to-day maintenance of development, test, production, and DR environments

  • Create and maintain platform/architecture documentation.

  • Be available for nonbusiness hours support and afterhours work, including on-call rotation when necessary.


  • Create and maintain system and solution documentation need to support IAM products, solution availability and disaster recovery.

  • Product reliability

  • Number of extended outages

Knowledge, Skills and Abilities:

  • Bachelor’s degree in Computer Science or related field

  • Minimum of 3 years of experience in system administration in an enterprise production environment

  • 3-5 years’ experience configuring, managing, and deploying enterprise applications integrations for IAM

  • 3-5 years’ experience integrating IAM applications with common identity stores (LDAP, active directory, relational

databases, application servers, etc.)

  • Excellent written and oral communication skills, including the ability to articulate issues and solutions

  • Must be able to work on-call and after hours for maintenance

  • Additional skills and knowledge of Ansible a plus

  • Experience working with the following: CA Monitoring products like CA Spectrum, UIM, CA Introscope, etc.


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Information Security