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CTG SCCM & InTune Engineer in Buffalo, New York

SCCM & InTune Engineer

Buffalo, New York, United States

Healthcare IT

Sep 30, 2021Post Date

21204249Requisition #

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Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!

Duration: 6 Months, Contract to Hire

Location: Buffalo, NY

Job Title: SCCM & InTune Engineer

Work Hours: Monday–Friday

CTG is seeking experienced SCCM & InTune Engineers to support one of our premier healthcare client.

Will be responsible for:

  • Providing design, deployment, configuration and support of desktop technologies in a distributed environment

  • Software distribution and patch management as well as building and deploying software packages to workstations

  • Administration support for software package development and configuration management, as well as will research and evaluate software and hardware technologies

  • Act as the SCCM & InTune Subject Matter Expert (SME) for the client organization

  • Participate as SCCM & InTune SME in organizational projects and operational tasks; including Windows 10 servicing upgrades & migrations.

Qualified candidates must have:

  • Expert working knowledge and hands-on experience with SCCM Current Branch

  • Extensive hands-on experience automating SCCM processes through scripting using PowerShell.

  • SCCM Application package creation, distribution, and deployment through SCCM using the console as well as through PowerShell Scripting

  • Thorough understanding of Active Directory; including replication, GPO, DNS; to support both project and operational tasks.

  • Thorough understanding of Active Directory; including replication, GPO, DNS; to support both project and operational tasks.

  • Experience building standardized desktop images suitable for automated deployment on disparate hardware platforms using an enterprise systems management platform.

  • Desktop support experience and excellent troubleshooting and problem-solving skills

  • Working knowledge of TCP/IP, DNS, WINS, DHCP, VPN, IPSec, and thin/thick/web application architectures.

  • Working knowledge of current Microsoft SQL Server and Windows 2012 / 2016+ Server

  • Experience with ANY of the following InTune Co-management workloads:

  • Compliance Policies

  • BitLocker Management

  • Windows Update Policies

  • Resource access policies

  • Endpoint Protection

  • Device Configuration

  • Office click-to-run apps

  • Client Apps

Required Skills:

  • Expert working knowledge and hands-on experience with SCCM Current Branch.

  • Writing and maintaining procedural and design documentation and reporting.

  • Analyze, optimize, and integrate applications and services with SCCM.

  • Extensive hands-on experience automating SCCM processes through scripting using PowerShell.

  • Thorough understanding of Active Directory; including replication, GPO, DNS; to support both project and operational tasks.

  • Addressing security vulnerabilities through comprehensive patch management.

  • SCCM Application package creation, distribution, and deployment through SCCM using the console as well as through PowerShell Scripting.

  • Verifying statuses of software install, updates, and upgrades this includes

  • Verifying old versions of software are removed

  • Installation completed successfully

  • Working with third party vendors to troubleshoot issues

  • Desktop OS image preparation – Must be highly experienced in building standardized desktop images suitable for automated deployment on disparate hardware platforms using an enterprise systems management platform. Tasks will include OS build, driver package preparation, deployment preparation, QC, and documentation.

  • Windows 10 Image and/or Deployment Knowledge – Strong knowledge of Windows 10 operating system, deployment practices, and new capabilities supporting provisioning, patching, and overall management of Win 10 devices.

  • Desktop support experience – Highly skilled troubleshooting OS level stability and performance issues on desktop/laptop equipment. Must be process driven and requires diligent use of ticketing and documentation systems and processes in performing tasks.

  • Automated Software Package Deployment - Experience in preparing standard software suites (Microsoft Office, Adobe Reader, etc.) for automated deployment using Microsoft SCCM. Tasks will include customization of files, building of configuration scripts, deployment testing, and package documentation.

  • Ability to build out and maintain Windows servicing In SCCM & InTune for Windows 10 OS upgrades

  • Troubleshoot Windows 10 servicing upgrades within SCCM & InTune and Windows.

  • Understand Group Policy Objects (GPO), Local Policy Objects (LPO) and their impact on system configuration.

  • Fundamental understanding of security components & technologies such as firewalls and anti-virus policies.

  • Knowledge and use of the Windows Preboot Environment and (PXE) Boot.

  • Windows 10 technical support experience with advanced knowledge of the Windows registry, file and folder security, local/domain user security, and operating system troubleshooting

  • Windows Server Active Directory technical support experience with knowledge of OU structures, AD security, local and group policy, and various scripting languages

  • Applicant must have excellent troubleshooting and problem-solving skills

  • Working knowledge of TCP/IP, DNS, WINS, DHCP, VPN, IPSec, and thin/thick/web application architectures.

  • Working knowledge of current Microsoft SQL Server and Windows 2012 / 2016+ Server

  • Ability to troubleshoot Windows updates both in SCCM & InTune.

  • Troubleshooting Hybrid Azure AD Joined workstations

  • Be goal oriented and drive to milestone dates while working independently or as part of the SCCM & InTune team.

  • Experience with ANY of the following InTune Co-management workloads:

  • Compliance Policies

  • BitLocker Management

  • Windows Update Policies

  • Resource access policies

  • Endpoint Protection

  • Device Configuration

  • Office click-to-run apps

  • Client Apps

Additional Information:

  • No third party resumes will be accepted

  • Drug testing and/or other employment-related inquiries may be conducted

  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors!)

  • CTG is an Equal Employment Opportunity employer

  • CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link or email your Word version resume and salary requirements toJulie.Difrancesca@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Customer Support

  • Education Level: Associate's Degree/College Diploma (±13 years)

  • Work Remote: No

  • Travel: No

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