Location: US-OH-Brooklyn

Job Number: 19201644

Computer Task Group (CTG) is seeking a Specialist III Loan Client Services for a key financial industry client in Brooklyn Ohio.

Location: Brooklyn, OH

Duration: 8 months

Tax Terms: W-2 (No C2C or 1099)

Job Responsibilities / Duties:

Responsible for responding to external and internal loan servicing requests, loan regulatory requirements, and Consumer/Privacy laws. Use fair and reasonable judgment when interpreting and disclosing client relationships. Work within and comply with established operational and compliance quality standards and service levels at a highly productive level.

  • Perform accurate and timely loan transactions including account research and loan maintenance, posting payments and payoffs, DDA deposits using APA system.

  • Process accurate and timely recovery payments housed on the CAS and AFS recovery systems

  • Process new loan fundings with strict adherence to proper procedures and segregation of duties.

  • Balance general ledger entries to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.

  • Perform careful and timely review of various reports to alleviate potential customer impact issues and to ensure system integrity. Take appropriate action to address issues.

  • Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.

  • Actively seek opportunities to improve process efficiency, quality and the client experience. Communicate ideas appropriately to effect real change.

  • Provides world class customer service to internal and external customers through total adherence to the Key Values and Key Difference concepts

  • Identify major and minor issues/problems and communicate to appropriate management

  • Assist other team members with daily workload to ensure timely completion and achievement of work team assignments.

  • Actively pursue development of self to better support team and future advancement

Required Skills and Experience:


  • Bachelor’s degree or equivalent experience

  • 1 years related job experience with knowledge of bank loan and deposit products

  • Strong accounting background

  • Ability to establish and maintain effective working relationships among team members and product and support partners

  • Comfortable navigating multiple computer systems and applications, utilizing resources to solve routine challenges

  • Assist other team members with daily workload to ensure timely completion and achievement of work team assignments

  • Experience working in a production based environment

  • Works well with others in a fully developed team environment

  • Open minded and adaptable to new ideas in a changing environment

  • Exceptional attention to detail

  • Ability to work under pressure and meet deadlines

  • Proficient in Microsoft applications

  • Proficient in 10-Key, able to perform with a high degree of speed and accuracy

  • Proven ability to handle monetary/ processing functions independently

  • Proven ability to handle high transaction volumes accurately and meet production goals


  • Proficiency in Hogan, ALS, Lotus Notes, DocumentDirect, KeyView Deluxe, Microsoft Office

  • Working knowledge of loan accounting and loan systems.

  • 3 years related job experience with knowledge of bank loan and deposit products

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact April Mann at april.mann@ctg.com or call 832-865-2219. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Credit / Loan Assistance