CTG Jobs

With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

Job Information

CTG Office (DocuCare) Level 1 in Blacksburg, Virginia


CTG is seeking to fill a Printer Maintenance Associate opening for our client in Blacksburg, VA.

Location: Blacksburg, VA

Duration: Ongoing contract

Hours : 8 am to 5 pm, Monday through Friday

Pay: $20-$21/hr

This role requires a small amount of driving using your own personal vehicle. Mileage is reimbursed. Candidate must have a valid driver's license and no more than one moving violation in the past three years. (driving to a secondary customer site within 120 miles, this will not be often)

The position involves walking between buildings, transporting boxes of toner, toner drums, and other printer supplies. Also, will be moving printers/copiers between buildings.

Candidates must have good Excel skills and outstanding customer service.


  • Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions)

  • Tasks and activities are defined and routine

  • Point of contact for equipment support and service

  • Perform basic equipment problem diagnosis

  • Clean and maintain office equipment as needed

  • Replace operator accessible parts and consumables

  • Maintain appropriate supply inventory

  • Maintain agreed upon level of uptime for copier fleet

  • Collect and submit meter reads

  • Track and coordinate the Move/Add/Change (MAC) of office equipment/assets

  • Point of contact for equipment removal/delivery

  • Point of contact to receive and electronically log customer jobs

  • Apply asset tags to office equipment and update database

  • Process and distribute incoming and outgoing faxes, log for billing purposes

  • Ability to lift up to 50 pounds


  • Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)

  • Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent

  • Open saved workbooks

  • Data entry

  • Basic data and column/row formatting

  • Print and save workbooks

  • Able to demonstrate ability to send and receive email

  • Find, open and save documents and files

  • Perform data entry

  • Use internet explorer for web browsing

  • Send documents to preconfigured printer

  • Able to demonstrate use of Basic Math skills (division, multiplication, percentages)

  • Able to demonstrate business maturity and professionalism


  • Experience in a Customer Service environment (minimum 1 year)


  • Minimum High School diploma or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10887

Title Office (DocuCare) Level 1

Location US-VA-Blacksburg