CTG Meter Reading Clerk in Birmingham, Alabama
Meter Reading Clerk
Birmingham, Alabama, United States
Dec 03, 2019Post Date
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CTG is currently assisting one of its premiere clients in staffing for a Meter Reading Clerk in Birmingham, AL for a 6 month contract assignment, possibility for extension!
Hours: Mon-Fri, 8am-5pm (overtime may be required during the last 2-3 business days of each month)
Previous customer service, administrative, sales or marketing experience desired but not required
The Meter Reading Clerk is accountable for the auditing, collecting, and maintaining of data associated with customer's office equipment supported by the company.
Essential Job Functions:
Facilitate optimized meter acquisition process
Generating and processing monthly departmental reports
Review and Audit of eAutomate Meter Contact reports to ensure accurate request generations
Input customer meter billing information into eAutomate and process contract billings
Place phone calls and emails to obtain non-networked meter readings
Requesting and providing meter information to other Global core companies
Resolve customer meter billing issues
Review and Audit of 360app (FM Audit) meter reports to insure eAutomate sync
Identify and investigate unmanaged-suspect devices. Proper coding of devices
Educates and presents automated meter acquisition process (360app- FM Audit) to customers and coordinates installation of the solution
Partner with service team to resolve all serial number issues or other related issues that are discovered during or after service is performed on machines under contract
Interact with contract administrators with serial corrections, location moves, contract questions, etc.
Maintain company and customer asset integrity, using the tools supplied to collect data, perform audits and update all relevant records or equipment changes
Prepares daily/weekly action plans to ensure focused activity
Additional Skills and Qualifications:
Ability to sustain a high level of activity; prioritize and perform a variety of concurrent tasks with minimal direction
Self-motivated, strong desire for task completion and follow-up
Sharp attention to detail and accuracy; excellent organizational skills
Excellent communication and customer service skills via telephone, e-mail and in person
Strong relationship management skills with external and internal customers
Must be able to develop partnerships with local management
- Minimum High School Diploma or GED
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stop, kneel, or crouch. The employee must be able to lift up to 35 pounds regularly. The employee uses computer and telephone equipment. The employee must be able to sit for long periods of time.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. Today, we provide comprehensive information, technology, and business solutions that address critical challenges for clients in high-growth industries in North America and Western Europe. Backed by a proven track record of reliable delivery, CTG fosters long-term client relationships and trust, which allows us to develop strategic insights that maximize client investments and competitive advantage. CTG has operations in North America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
Job Function: Administrative Assistant
Education Level: High School Diploma/GED (±11 years)
Work Remote: No