CTG Technical Writer in Big Flats, New York

Title: Technical Writer

Location: US-NY-Big Flats

Job Number: 18202288

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 10 years! Apply with CTG for this exciting opportunity!

Job Title: Technical Writer

Project Duration: Contract Position, 10 months with possible extension beyond 2018

Project Location: Big Flats, NY (near Elmira)

Work Hours: Monday - Friday; 8am - 5pm

PPE: Standard will be provided (Rx Safety glasses will not be reimbursable)

Day to Day Responsibilities:

Support the Design, Acceptance, Installation, and Validation of Large Scale Manufacturing Process Equipment, per GAMP (good automated manufacturing practices).

At the beginning of the capital project, gathers and compiles equipment design requirements to generate the user requirements specification (URS). Monitors the project life cycle, updates the URS, if needed, generates the functional requirements specifications (FRS), and based on the final design, generates the machine acceptance documents (FAT/SAT).

During equipment installation, creates, writes, and edits operational, instructional, and maintenance documents required for the operation and support of the process and process equipment. Conducts interviews with users and technical staff to gather data for documentation. Researches and translates technical information into manuals for nontechnical users. Verifies document content on actual machine, confirming actions and responses are correct.

Manages library of support documents and interfaces with the Quality department to ensure compliance to CPT and GAMP requirements. Produces products that conform to the company documentation and quality assurance standards. Utilizes existing templates and recommends format improvements to meet technical and customer requirements. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Has internal and external contacts.

Preferred Skills:

  • Education: AAS preferred

5 years of dedicated Technical Writing in a "High" technology setting

  • Experience with GAMP and/or documentation of new equipment builds and installation in a manufacturing environment

  • Should be comfortable working in a team environment where it is necessary to proactively solicit input and feedback from users and stakeholders

  • Should be familiar with process automation equipment, including HMI's, PC interfaces, and instrumentation used to operate a large manufacturing process machine

Additional Information

  • No third party resumes will be accepted

  • Drug testing and/or other employment-related inquiries may be conducted

  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)

  • Candidates must currently reside in USA or Canada

  • CTG is an Equal Employment Opportunity employer

  • CTG is an E-Verify Company


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Technical Writing