CTG Network Operations Technician - CCNA in Bentonville, Arkansas

Title: Network Operations Technician - CCNA

Location: US-AR-Bentonville

Job Number: 18203464

Our Fortune 20 client has an opening for a skilled Network Operations Technician to assist in the network installation, set up, and configuration of a large-scale roll-out project located in Bentonville, Arkansas.

Location: Bentonville, AR

Duration : 9 month project – possible extensions

Shift: 1st, 2nd or 3rd shift


Analyze technical problems & create solutions involving the use of existing techniques or tools. This person will be responsible to troubleshoot routing/switching and AP connectivity issues via remote access or by guiding the on-site store resource if connectivity cannot be established. The ideal candidate will have strong customer support skills as well as effective verbal and written communication. Identify hardware to be removed and assist on-site technician with the proper labeling of decommissioned hardware. All team members will take direction from the 2nd/3rdshift Project Leader.

Required Skills:

  • CCNA or equivalent in routing/switching

  • Network switch port remote configuration

  • Strong working knowledge of networks, including switch/port configuration, routers, cabling

  • Switches (BNT, SCM, SAS, Cisco)

  • TCP/IP

  • VLAN/bonding (configuration and troubleshooting)

  • Open/run commands via a command line on a Windows/Linux System

  • Validate information via a database

  • Documentation skills (can clearly document and log work that has been done)

  • Strong customer service skills with the ability to balance technical support

  • Understand the basic interrelationships of the products included in the network

  • Knowledge of multi-vendor environments

Preferred Skills:

  • Working knowledge of Service Now

  • Prior project help desk experience

  • Prior experience in upgrading and installation services of hardware and software

  • Understanding and working knowledge of MS Excel (or similar spreadsheet)

CTG Benefits:

  • Select insurance coverage that best suits your lifestyle

  • Take part in our savings programs and educational plans

  • We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan

  • Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses

Why Bentonville, AR?

  • Affordable cost of living and family friendly

  • Top Rated school systems

  • Diverse population

  • Low crime rate

  • Excellent medical and dental care

  • Near popular vacation spots

  • Outdoor enthusiasts dream


To be considered please immediately apply to this requisition using the link provided. For more information, email the recruiter, Vickey Townsend, at Vickey.townsend@ctg.com or call 612-213-7633. Kindly forward to any other interested parties - thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.


CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Networking