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With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

Job Information

CTG Level 1 Technical HW in Bentonville, Arkansas

Level 1 Technical HW

Bentonville, Arkansas, United States


Information Technology

Jun 23, 2022Post Date

22201764Requisition #

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CTG is seeking to fill several Level 1 Technical Hardware Resource openings for our premiere client in Bentonville, Arkansas.

Location: Bentonville, AR

Duration: 6 months

Shift: Must be flexible (Day and Night shifts available)


Level 1 Technical team members are responsible for working with installers to ensure servers, shelves/rails, cabling are properly installed and online. Identify hardware to be removed and assist on-site technician with the proper labeling of decommissioned hardware. All team members will take direction from the 2nd/3rd shift Project Leader.

Required skills:

  • Identify all the Major components of a Computer (PC or Server)

  • Understand the basics of networking such as switch/port configuration, routers, cabling of servers

  • Know how to open a command line on a Windows/Linux System, and run commands in that session

  • Demonstrate strong communication skills to include verbal and written

  • Validate information via a database

  • Documentation skills (can clearly document and log work that has been done)

  • Strong customer service skills with the ability to balance technical support

  • Understand the basic interrelationships of the products including the network

  • Knowledge of multi-vendor environments

Preferred skills:

  • Working knowledge of Service Now

  • Prior project help desk experience

  • Prior experience in upgrading and installation services of hardware and software

  • Understanding and working knowledge of Excel

  • Network switch port remote configuration

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 888-284-6551 ext. 2104 or tana.stilloe@ctg.com. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Helpdesk & Technical Support

  • Education Level: None

  • Work Remote: Yes

  • Travel: No