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With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

Job Information

CTG ServiceNow Architect in Austin, Texas

ServiceNow Architect

United States

Information Technology

Nov 03, 2022Post Date

22202533Requisition #

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CTG is seeking aServiceNow Architectto join our growing team. As a certified Great Place to Work company, CTG has a great culture with supportive managers and career advancement opportunities. CTG is a 60 year old publicly traded company with a great client list.

Location: Remote

Project Responsibilities:

  • Ensures technical solution delivered meets the business goals of the client

  • Primary interface to client / project stakeholders during build, UAT, and deployment

  • Support business process consultant in requirements workshops

  • Translates requirements into technical design for the solution

  • Estimates stories in collaboration with delivery lead

  • Leads sprint planning meetings

  • Leads requirements grooming meetings

  • Provides guidance and input to development team during technical standups

  • Provides guidance and support to developers in implementing specific requirements

  • Reviews and ensures the quality of the configurations / code developed, ensuring it conforms to ServiceNow best practices

  • Coordinates with client technical teams for required integrations

  • Ensures delivery leads to a minimum CSAT rating of 4.0

Practice Development Responsibilities:

  • Contribute to the development of consistent delivery methods and processes

  • Harvest / create deliverables templates for reuse

  • Harvest / document common user stories to create a reusable library to accelerate delivery

  • Provide performance feedback and guidance to project team members

  • Pre-sales support

  • Participate in client discovery meetings as requested

  • Provide demos of key ServiceNow functionality as requested

  • Support solutioning and SOW development for new opportunities

Required Skills:

  • 10+ years of professional experience, preferably with global / national consulting firms

  • 4+ years ServiceNow experience

  • Experience leading 5 or more ServiceNow implementations (NOT supporting existing implementations)

  • 2 or more current Certified Implementation Specialist certifications

  • Knowledge of Agile / Scrum methodologies

  • Knowledge of key ServiceNow concepts, platform services, constructs, and technology including business rules, script includes, etc.

  • This is not a hands-on coding position, but you should be familiar with and knowledgeable of ServiceNow scripting including javascript and AngularJS

  • Knowledge of integration tools and methods including RestFul APIs, Integration hub, connectors and spokes.

Please apply on the link above or reach out to Anisha.Muralidhar@ctg.com with an updated resume for more details.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Application Management & Support

  • Education Level: Bachelor's Degree (±16 years)

  • Work Remote: Yes

  • Travel: No

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