CTG Jobs

With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

Job Information



Atlanta, Georgia, United States

Customer Relations

Oct 07, 2019Post Date

19208976Requisition #

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CTG is seeking a Subrogation Case Worker to work a 2.5 month assignment for our client in Atlanta, GA.

Required Function 1:

The Subrogation Case Worker II is responsible for processing all casualty or estate functions involving several state Medicaid beneficiaries or deceased Medicaid beneficiaries. This includes intake, maintenance, claims review and selection, management, settlement and related functions to the case. Main Duties & Responsibilities: Responsible for cases with greater financial impact for the client and HMS. May serve as an escalation point for other case workers. Will have training responsibilities for other case workers limited to projects or specific tasks. Effectively work, maintain and manage a variety of cases with current and accurate notes. Maintain a daily system of providing timely and accurate information required to move cases through the verification and case management pipeline. Verify documents and coordinate health care coverage for patients, including eligibility of benefits. Professional interaction with attorneys, insurance adjusters, medical providers, court staff, recipients and family members. Negotiate lien settlements per contract guidelines. Prepare required correspondence, liens, claims and other related documents. Perform basic and advanced levels of document review, legal research, and case management. Compile, analyze and make conclusions about information from multiple sources. Give special attention to the timely processing of events, various legal deadlines, and critical accounting/finance issues. Process Intake referral leads from attorneys, insurance adjusters, personal representatives, stakeholders and medical providers. Review and research leads regarding potential accident or trauma situations. Handle phone inquiries for both demand package issues and from beneficiaries promptly and with courtesy. Meet department objective standards for Customer Service, Probate Research, Document Review and Intake. Complete periodic reports for management when necessary.

Required Function 2:

Required Skills: Ability to interface with all levels of people both internally and externally in a professional manner. Ability to communicate and comprehend well both verbally and in writing, fluently in English. Ability to be careful and thorough about detail including with cite-checking and proofreading skills. Ability to work proficiently with Microsoft Office, Word, and Excel. Ability to work independently to meet objectives. Ability to maintain a high level of confidentiality and ethics. Ability to function effectively under pressure and manage deadline oriented project demands and multiple initiatives. - Ability to sit for long periods of time. Ability to multi-task and prioritize effectively. Ability to perform the following: lifting, bending, pushing, pulling, stopping, kneeling, reaching, and carrying of light to heavy items (40 to 50lbs). Ability to analyze information and use logic to address work-related issues and problems. Ability to perform oral presentations with good quality. Ability to perform well in team environment, to achieve business goals. Average manual dexterity work in use of a PC, phone, sorting, filing and other office machines. Required Education/Experience: High School Diploma or GED. Associates degree preferred. Paralegal certificate desired. 3 years experience working in a professional office environment required. Experience in a Legal office a plus. Basic knowledge of Microsoft Word and Excel. Basic knowledge of Microsoft Access preferred. Medicaid and/or Medicare knowledge preferred. Bilingual (Spanish & English) a plus.

Candidates interested in this position may apply now or email resumes to jessica.remza@ctg.com

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Additional Information

  • Job Function: Customer Support

  • Education Level: High School Diploma/GED (±11 years)

  • Work Remote: No

  • Travel: No