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With over 45 years of experience, CTG excels at providing exceptional career opportunities for IT professionals in higher-growth industries.

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CTG Client Loan Specialist in Amherst, New York

Client Loan Specialist

Amherst, New York, United States


Information Technology

Jul 31, 2019Post Date

19207487Requisition #

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Come join us and grow your career with CTG! Apply with CTG for this exciting opportunity!

Duration:5+ months

Location:Amherst, NY

Position:Client Loan Specialist

Hours:8 AM- 5 PM (OT)

Pay Rates:$24-27/hour

Position Overview & Responsibilities:

Working within a cross site team, this position is responsible for responding to external and internal loan servicing requests loan regulatory requirements and Consumer/Privacy laws. This position works within and complies with established operational and compliance quality standards and service levels at a highly productive level.

  • Perform accurate and timely loan transactions including account research and loan maintenance, posting payments and payoffs, DDA deposits using APA system.

Process accurate and timely recovery payments housed on the CAS and AFS recovery systems

  • Process new loan funding’s with strict adherence to proper procedures and segregation of duties.

  • Perform careful and timely review of various reports to alleviate potential customer impact issues and to ensure system integrity.

  • Research requests to a logical conclusion and execute remedial action.

  • Communicate to the requester the results of research and resolution of the problem effectively and timely.

  • Actively seek opportunities to improve process efficiency, quality and the client experience. Communicate ideas appropriately to effect real change.

  • Provides world class customer service to internal and external customers through total adherence

  • Assist other team members with daily workload to ensure timely completion and achievement of work team assignments.

  • Meet goals as stated

  • Other duties as assigned

  • Ability to work overtime based on job needs

Required Skills and Experience:

  • Bachelor’s degree or equivalent experience.

  • 1+ years related job experience with knowledge of bank loan and deposit products.

  • Proficient in Microsoft applications

  • Proficient in 10-Key, able to perform with a high degree of speed and accuracy

  • Proven ability to handle monetary processing functions independently

  • Proven ability to handle high transaction volumes accurately

  • Works well with others in a fully developed team environment

  • Open minded and adaptable to new ideas in a changing environment

  • Exceptional attention to detail

  • Ability to work under pressure and meet deadlines

  • 3+ years’ experience with knowledge of bank loan and deposit products is a plus

Additional Information

  • No third party resumes will be accepted

  • Drug testing and/or other employment-related inquiries may be conducted

  • All individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)!

  • Candidates must currently reside in USA or Canada

  • CTG is an Equal Employment Opportunity employer. CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations toCaitlin.waggoner@ctg.com

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Additional Information

  • Job Function: Customer Support

  • Education Level: Bachelor's Degree (±16 years)

  • Work Remote: No

  • Travel: No