CTG Commercial Sales Associate in Richmond, Virginia
Title: Commercial Sales Associate
Job Number: 17203392
We have a full-time contract opportunity for an experienced Sales Associate to work onsite for our client located in Richmond, VA. This is a 4 Month Contract with the opportunity to go perm.
The Sales Associate is responsible for achieving inside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer’s buying experience. Knowledge of electrical, construction or mechanical products preferred
Our client is now one of the largest multi-national Fortune 500 Supply Chain Solutions and Integrated Procurement Services Organizations with connections to thousands of reputable brands that serve the industrial, contractor, utility, and government markets. With nine distribution centers and roughly 500 branches worldwide, they are a global strategic partner dedicated to supporting their customers’ operations, wherever they are located. If this excites you, give me a call!
Obtains orders by answering telephone calls, verifying and entering items, transferring orders to fulfillment, explaining stock-outs and expected delivery dates
Reports industry trends, competitive pricing and customer feedback to management
Collaborates with Outside Sales to ensure customer satisfaction
Increases orders by suggesting related items, explaining features, and checking customer’s buying history
Opens customer accounts by obtaining customer agreement, collecting customer information and extending credit
Owns, qualifies and develops opportunities passed from marketing, outside sales, national accounts
Keeps abreast of new products
Identifies ways for continuous improvement of processes
Prepares, generates and follow up on verbal or written quotations to secure orders or determine reason for loss of order
Maintains customer product discounts through branch price sheets and/or Distribution System price file maintenance screens; including maintenance of appropriate cost files to ensure accuracy of automated supplier claims
Investigates deductions made by customer when paying invoices, obtaining necessary information for management to make a determination of whether credit is to be issued or letter to be written
Prepares replies, credit forms (such as RMA, price adjustment) and/or entering the credit transaction into Distribution System
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery date
Maintains Distribution System backorder report, associated customer expediting report/notices, and customer notification, as required
Performs other duties as required
May own a book of accounts
2 – 4 years inside sales in either electrical or industrial construction equipment
Experience in telephone sales or business development with proven track record of achieving revenue goals
Ability to perform multiple tasks simultaneously
Familiar with Microsoft Office, and ability to perform basic computer skills
Ability to prospect and market concepts to existing and potentially new accounts
Ability to work in a team environment
Ability to communicate clearly, both verbally and in written form
Attention to detail
Ability to interpret complex information
Ability to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations, maintain constructive working relationships despite disagreement
Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues
Ability to influence others
Ability to prepare for emerging customer needs
Technical aptitude for equipment and service related issues
To be considered please immediately apply to this requisition using the link provided. For additional information please contact MJ Slaughter at firstname.lastname@example.org or call (800) 553-8394x2201. Please reference CTG Job #17203392. Kindly forward to any other interested parties—thank you!
W-2 ONLY!! NO 1099 OR NO CORP TO CORP!!
CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.
CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Sales Support