CTG BUYER and CSR in Port Washington, New York

Title: BUYER and CSR

Location: US-NY-Port Washington

Job Number: 17205333

Buyer and CSR

We have a full-time Temp to Hire Opportunity for an experienced Buyer / CSR to work onsite for our client located in Port Washington, NY. Successful candidate will be responsible for processing customer orders, expediting orders, tracking deliveries, resolving shipping errors. Prior experience in Supply Chain disciplines, working with vendors and managing customer cost savings initiatives is a critical.

Our client is now one of the largest multi-national Fortune 500 Supply Chain Solutions and Integrated Procurement Services Organizations with connections to thousands of reputable brands that serve the industrial, contractor, utility, and government markets. With nine distribution centers and roughly 500 branches worldwide, they are a global strategic partner dedicated to supporting their customers’ operations, wherever they are located. If this excites you, give me a call!

Job Responsibilities:

  • Responsible for processing customer orders, placing and authorizing supplier purchase orders within assigned limits

  • Expedites orders, track deliveries, resolves shipping errors and maintains accurate records following established Company guidelines

  • Interacts with all Supply Chain disciplines including vendor order placement, customer cost savings initiatives, problem resolution and delivery performance for a unlimited range of products and services

  • May work under general direction of the Senior Buyer and CSR

  • Evaluate supplier quotes and services to determine most desirable suppliers and prepares order to ensure all required data elements are provided and correct

  • May perform a minimal level of Supplier Sourcing

  • May negotiate materials, equipment and supplies from suppliers and enter supplier purchase orders

  • Determine if material is to be “Direct Shipped” or processed via a WIS Distribution Center

  • Ensure that all electronic data interchange, Email, and faxed orders reach the supplier

  • Follow up with suppliers concerning order status and delivery

  • Resolve Supplier Purchase order questions and issues as well as invoice questions and issues

  • Secure and review Supplier authorization (Return Material Authorizations) and coordinate return of materials and goods

  • Assist the Buyer and CSR Supervisor with evaluating supplier performance related to on-time delivery, fill rates and errors, transfer cost improvements, branch support, and other measures

  • Review daily Customer “Unedited” (unprocessed) order lists. Follow up open requests for quotes, and resolve all issues in order to process order

  • Generate Customer open order (backorder) listings

  • Update / Expedite status with information secured from Supplier

  • Review all unit of measure problems

  • Maintain accurate purchasing, pricing, and cost data on applicable company systems

  • Comply with Company standard policies, procedures, internal audit and Sarbanes-Oxley controls, and quality control processes

  • Understand and support ISO standards and support Company procedures for document control, purchasing, process control, corrective and preventative action, and control of quality records


  • High School Diploma (or Equivalent) required, College Degree Preferred

  • 3 Years of Experience in Purchasing MRO/Indirect Materials

  • Full understanding of Purchasing and inventory concepts, practices, and procedures

  • Knowledge of supply chain industry including suppliers, customers and competitors

  • Knowledge of business performance measures

  • Strong verbal and written communication skills

  • Strong negotiation skills

  • Strong problem solving and analytical skills

  • Strong computer skills

  • Ability to exercise judgment

To Apply:

To be considered please immediately apply to this requisition using the link provided. For additional information please contact MJ Slaughter at mjslaughter@ctg.com or call (800) 553-8394x2201. Please reference CTG Job #17204654. Kindly forward to any other interested parties—thank you!



CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Supply Chain Management