CTG IT Risk Services Technician in Painted Post, New York

Title: IT Risk Services Technician

Location: US-NY-Painted Post

Job Number: 17204550

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 10 years! Apply with CTG for this exciting opportunity!

Duration : 12 months with probable extension

Location : Corning, NY

Job Title : IT Risk Services Technician

Work Hours : Monday - Friday; 8am - 5pm; On call rotation may be required; Occasional after hours and weekend work required

Day to Day Responsibilities:

Audit & Assessments

• Work with project teams to provide Privacy Impact Assessments

• Conduct IT Risk Assessments on External Vendor’s system architecture and design to ensure the security requirements meets maturity levels

• Review third party RFP responses with security architects, and evaluate SSAE16 SOC Type 2 reports and similar reports to identify key areas concerning security, risk and compliance

• Conduct training to project services resources on risk, security assessment process, and data privacy assessment process

• Assist with internal and external audits and assessments

• Assist with the development of programs to ensure compliance to regulatory requirements

• Perform other IT related assessments as assigned

Maintenance of Standards & Policies

• Contribute to the maintenance of IT Policies – Clean Desk Policy, AD Password Policy

• Create work instructions for evaluating requests against Standards & Policies

• Evaluate requests and applies the IT exception processes to these requests

• Clearly document and define risks and potential impacts and identify systems affected by the defined risk

Communication of IT Risk Services policies and standards

• Maintain and contribute to SharePoint sites regarding IT Risk content

• Create and/or coordinate training sessions as required

• Monitoring IT Risk Services mailbox and respond to requests and customer inquiries

• Answer and respond to ServiceNow help-line tickets – Administrative Rights, Removal and System identification, Ensure Software Compliance, Wireless Access Control, Email and Distribution list request, Vendor Network Access, Browser Exceptions

• Log and follow up on customer issues

• Interact with other teams: Global Information Security, Global Security, Cyber Security, and IT Teams as required

Disaster Recovery

• Track and assist with the completion and updating of Component Recovery Plans

• Communicate recommended business continuity preparations and controls, including deficiencies, to business units

• Approve restoration of Backup Data to DR sites

• Participate with internal audits and testing of Component and Disaster Recovery Plans

Monitoring & Reporting

• Provide summary and status reports regarding assessments and project status

• Summary reports exception requests and status

• Awareness of all risk-centric tools within the environment

Education and Experience Requirements:

• Bachelor’s degree preferred

• 2 years’ information risk management experience preferred and/or advanced degree in related field

• General IT Knowledge is preferred over specific technical knowledge.

• Strong/ fast reading is a strong plus

• Excellent communication skills

• CISSP certification or SANS certificates or certification preferred

• 3 years’ experience working with project teams

• Understands risk and security processes and uses the knowledge to respond to customer inquiries

• Strong technical writing and oral communication skills

• Customer Focus

• Experience interacting with internal customers and vendors

• Organizational sensitivity with the ability to deliver a tough message to associates at all levels

• Possess a professional attitude and work ethic in addition to being well organized and efficient

• Strong computer skills, including operating systems and software with SharePoint experience a plus

• Ability to instill trust; high standards of integrity

• Flexibility and adaptability – adapts to changing priorities

• Self-starter – demonstrates personal initiative; high personal work standards

• Decisive evaluation of risk for applications and infrastructure required

• Requires reading of white papers, briefs, and attending seminars and training to maintain current in technology and IT risk issues and concerns

Additional Information

  • No third party resumes will be accepted

  • Drug testing and/or other employment-related inquiries may be conducted

  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)!

  • Candidates must currently reside in USA or Canada

  • CTG is an Equal Employment Opportunity employer

  • CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements to Jessica.Carroll@ctg.com.


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Helpdesk & Technical Support