Location: US-FL-Orlando

Job Number: 17206874

Computer Task Group is seeking a Customer Support Security Specialist for a 12 Month contract position at their client's location in Orlando, FL.

Job Description:

The analyst will provide inbound Call Center support to employees, security professionals and government agencies. This Security Team is responsible for processing government security clearances employees world-wide. Routine calls in the Call Center may include questions from employees on how to complete their Personnel Security Clearance paperwork, security clearance status, incoming and outbound visits . Duties would also include, but are not limited to, processing domestic and international visits, Non-Disclosure Agreements, system access requests for the Joint Personnel Adjudication System and other routine duties in an industrial security office. Call Center hours of operation are between 7:30AM and 6:30PM. The expected work schedule will be 9:00AM-6:30PM

Mandatory Skills:

**Candidates must have an Active Secret Clearance, a Clearance that has been active within the last two years, or an Active Interim Clearance.

High School diploma and/or some college with additional specialized training in specific aspects of job functions and/or demonstrated ability to perform assigned tasks, and 1 year of experience. Effective communications skills (verbal and written), customer service experience, proficiency with data entry, ability to perform proficiently in multiple systems simultaneously maintaining accuracy, ability to effectively manage multiple tasks and competing priorities, must be able to obtain and maintain a security clearance

Desired Skills:

•Familiar with industrial security processes and procedures

Please apply below or contact ashlee.holmes@ctg.com


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Customer Support