CTG Sales Support Representative in Morrisville, North Carolina

Title: Sales Support Representative

Location: US-NC-Morrisville

Job Number: 17203421

CTG's top client is looking for a Sales Support Representative for a leading technology client in the RTP, NC area.

This person's main objective will be to take inbound queue calls, emails, and chats from Business Partners who are or will be covered by the Partner Assist Team.

Responsibilities Include:

1) Taking Inbound Phone Queue Calls from Business Partners

2) Responding to E-Mails and Chats from Business Partners

3) Motivating unauthorized resellers to become authorized Business Partners

4) Focusing on Customer Service and Satisfaction

5) Sharing Business Partner Programs and Product Knowledge with business Partners

6) Troubleshooting issues and Problem Resolution

7) Possibility of making outbound calls to prospective partners

Qualifications:

Qualifications:

  • Sales Support Experience

  • Customer Service Experience

  • Strong ability to work with Customers/Business Partners

  • Organizational skills/detailed-oriented

  • Ability to adapt quickly to change

CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Technology & Healthcare IT