CTG Mail Associate 2 in Mobile, Alabama

Title: Mail Associate 2

Location: US-AL-Mobile

Job Number: 17202538

CTG is currently assisting one of its premiere

clients in staffing a Mail Associate for an ongoing contract

assignment inMobile, Alabama.

If interested, please apply online or contactErin Barabas at erin.barabas@ctg.com or 919-677-1313 ext 2012.

Position: Mail Room Clerk

Location: Mobile, AL

Duration: ongoing contract

Compensation: $11.27 / hourly (Sorry, no paid time off. No

paid vacation, holiday, or sick time.)


• Operation

of high level mail equipment: mail inserters, sorters and finishing equipment

in an automated high speed/high volume environment.

• Includes


• Perform

charge-back reporting for postage, air express, local delivery, and faxes

• Perform

production mail labeling/mail merge

• Provide

mailing address cleanup services (may include use of mail cleansing software)

• Coordinate

automated and manual processes for finishing and mailing client materials

• Implement

and maintain distribution and tracking systems

• Use

of customized software to update/maintain mailing addresses

• Manage

electronic input, packaging activities and posting fulfillment in high

speed/high volume operations

• Recommend

improvements to achieve cost savings and optimize work flow

• Focal

contact for special/unique mailings and shipments

• Use

of specialized equipment for material handling if required

• Receive,

sort and process mail documents, packages, and supplies.

• Notify


• Deliver

and pick-up mail on scheduled runs

• Record

& process accountable mail information, maintain logs

• Track,

trace, and resolve mail problems with USPS, express and local delivery services

• Prepare

mail and packages for external shipment and coordinate deliveries and pick-ups

(may include USPS pickup/delivery)

• Perform

quality checks on outbound mail

• Validate

internal mail addresses

• Bar

code address lookup

• Use

common mail services including fax , air express, postal services

• Fill

out shipping forms and/or enter electronically in shipping terminal per the job


• Perform

finishing work on documents to be mailed , such as folding and insertion

• Perform

electronic mail distribution (open, mail prep, scan and distribute)

• Perform

fulfillment functions, such as assembly, packaging, shipping and tracking of

kitted materials

• Follow

mailroom security procedures

• Barcode

tracking or face scanning incoming mail and packages

• Perform

logging, transmission, receipt and timely distribution of faxes

• Shipping

and receiving using automated system to track and manage activity

• Monitor/order/replenish

supplies inventory, mail and distribution activities

• Send

and receive e-mail messages

• Arrange

alternative courier or shipping services to meet customer requirements

• Fully

operate, clean and maintain all shipping and mail equipment

• Contact

service on mail and shipping equipment if need occurs


• Able

to lift and move up to 50 pounds

• Able

to demonstrate ability to read, write and follow English instructions

• Able

to demonstrate PC / Internet Skills Intermediate -- Download and install files

(fonts, drivers, etc.) from internet sites; open, complete and save/print

internet forms -- Perform mail merges

• Intermediate

knowledge of MS Word or equivalent (insert images; create and manage tables and

columns; edit headers/footers; create forms; create and manage multiple


• Intermediate

knowledge of MS Excel or equivalent (navigate multiple worksheets within a

workbook; create charts/graphs; use basic math functions; create basic


• Working

knowledge of MS PowerPoint or equivalent (open and create basic presentations,

open saved, print using different options)

• Working

knowledge of account-relevant applications (e.g., Adobe Acrobat, file

conversion or graphic arts applications )

• Basic

knowledge of network (e.g., how to add or delete a network printer)

• Basic

knowledge of Digital Front Ends

• Functional

knowledge of MAC when required by client.

• Determine

output packaging per packaging standards (e.g. process for books, tabs, etc.)

• Driving

(if required)

• Ability

to demonstrate use of mail equipment per training for example : -- Finishing

equipment -- Inserters -- Postage meters -- Envelope printers -- Scales --

Pitney Bowes Mail Management systems -- FedEx shipping systems

• Able

to demonstrate Customer service and communication skills

• Able

to demonstrate ability to manage multiple tasks

• Able

to demonstrate ability to perform duties with minimal supervision

• Able

to demonstrate ability to perform data entry

• Able

to demonstrate use of Production Mail Software

• Able

to demonstrate ability to estimate and schedule mailing jobs , including

operators, job path and time requirements

• Able

to demonstrate ability to train and mentor other Mail client associates


1-2 years knowledge and

experience with mail procedures and operating mail equipment


Minimum: High School diploma or



CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Administrative Assistant & Clerical