Location: US-CA-Los Angeles

Job Number: 17203003

Our client in Los Angeles, CA has an immediate opening Print Production Associate-Legal for

a 2 month contract assignment.


interested, please immediately apply to this requisition. For additional

information please call the recruiter, Cornelius Jones (919) 677-1313

ext 4906.

All candidates will need to submit via our

website for consideration to CTG job # 17203003

Thank you for your interest!


Essential job


Perform basic copying, faxing, printing and scanning functions

Perform basic device cleaning, and replacement of operator accessible parts and

consumables per equipment specifications Pro-actively manage consumables and

supplies using the Days Of Supply calculator Maintain on-site operator

replaceable parts inventory Collect equipment meter information and submit for

billing purposes Perform basic equipment problem diagnosis Serve as the primary

customer contact for equipment support and service Coordinate Move/Add/Change

(MAC) process Perform Data Entry for activity and asset tracking Provide

on-going end user training on equipment Point of contact for equipment removal

and delivery Contact service as required (Companyand 3rd party) Utilize Companyweb-based

applications as required Driving (if required for duties) Download and install

printer drivers on end-user equipment Perform printer mapping to PC as required

Escalate printer network issues to appropriate resource Perform Advanced

Customer Training (ACT) or DocuCare maintenance and diagnosis functions Manage

and maintain on-site parts inventory using PM4 Ensure SLAs are adhered to per

SOW Physical device management and control Device Configuration (Enter IP

address, scanning templates, User access levels. Scan to File/Email, etc.)

Monitor/apply current patches Non-Companydevice management as required Perform

remote device monitoring and remote solve (CompanyDevice Management) Identify

and promote CompanyOffice Solutions


Requirements, Skills and Qualifications:

Ability to

demonstrate Network Connectivity Knowledge (Device Management, Print Queue,

Print Driver Mgmt.) Demonstrate ability to utilize competitive product and

network management tools as required Able to demonstrate ability to download

and install files (fonts, drivers, etc.) from internet sites; open, complete

and save/print internet forms Able to demonstrate ability to perform mail

merges Able to demonstrate intermediate knowledge of MS Word or equivalent: --

Insert images; Create/manage tables and columns; Edit headers/footers; Create

forms; Create/manage multiple sections Able to demonstrate intermediate

knowledge of MS Excel or equivalent: -- Navigate multiple worksheets within a

workbook ;create charts/graphs; use basic math functions; create basic formulae

Able to demonstrate working knowledge of MS PowerPoint or equivalent: -- Open

and create basic presentations, open saved, print using different options Able

to demonstrate Working knowledge of account-relevant applications (e.g., Adobe

Acrobat, file conversion or graphic arts applications ) Able to demonstrate

basic knowledge of network (e.g., how to add or delete a network printer) Able

to demonstrate ability to recognize PC to printer connectivity Able to

demonstrate basic knowledge of Digital Front Ends Able to demonstrate

functional knowledge of MAC when required by client


Knowledge of the legal process 1-2 years relevant experience resolving customer

and equipment printing issues


Minimum: High School diploma or equivalent


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Administrative Assistant & Clerical