CTG SYSTEMS ANALYST in King of Prussia, Pennsylvania
Title: SYSTEMS ANALYST
Location: US-PA-King of Prussia
Job Number: 17203790
Computer Task Group is seeking a Systems Analyst for a 5 Month Contract Position at their client's location in King of Prussia, PA.
This Lockheed Martin (LM) Enterprise Business Services (EBS) Systems Integration Analyst position provides engineering support for Lockheed Martin enterprise products and services across a wide spectrum of initiatives.
This position is responsible for performing a variety of duties in support of enterprise products and services across a wide spectrum of initiatives in the Information Sharing Services (ISS) work group. This position is responsible for Tier II product support for LM SharePoint Services; working ITSM incidents, troubleshooting access issues for internal and external users (including International and government employees), data migrations to LM SharePoint Services (LMSS), and development of Knowledge Management Resource (KMR) articles. Additional responsibilities may include LMSS site back ups and restores. Responsibilities include, but are not limited to:
SharePoint 2010 & SharePoint 2013 (SP2010/13) Services troubleshooting and/or administration
Configuring and resolving issues pertaining to Microsoft Server platform
Providing Microsoft SharePoint 2010 & 2013 Services optimization
Integration of SP2010/13 operations, including upgrades
Providing compliant collaboration engineering support for Enterprise products and services
Collaborating on the planning, design, documentation and implementation of Enterprise Security initiatives
Providing technical support for the LMI infrastructure with upgrades, configuration, and product issues
Performing component and system testing
Developing Standard Operating Instructions (SOIs) and other forms of system documentation
Working on problems to track, document and communicate issues, resolutions and action items to team members, customers and leadership
Utilizing problem management processes and developing technical solutions to problems in a timely fashion
This position may require off hour and holiday efforts.
Demonstrated experience with Microsoft SharePoint 2010 Services administration and Microsoft Server platform
Proven ability to develop, follow and document common processes
Demonstrated experience in structured testing methodology
Experience producing detailed documentation
Experience with Information Technology Service Management (ITSM) tools, preferably Remedy
Proficiency with troubleshooting and working incidents to closure following ITSM processes
Proficiency using SharePoint 2010 as a Site Collection Administrator; managing user groups and permissions
Experience with application and OS patch management
Enterprise-level tool support experience
Experience and ability to perform in a fast-paced, high-visibility, demanding environment
Proven ability to multi-task and support multiple small projects at any given time
Ability to work effectively both independently and in a virtual team setting
Demonstrated effective written and verbal communication skills
Demonstrated effective virtual teaming skills
Experience providing operational service delivery
Experience with problem investigation processes and developing technical solutions to complex problems
Demonstrated experience with Information Technology Service Management (ITSM) tools in performing Incident, Problem and Change/Configuration management
For immediate consideration please apply below, if you have any questions please contact firstname.lastname@example.org
CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.
CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Helpdesk & Technical Support