CTG Print Production Coordinator (Great Neck, NY) in Great Neck, New York
Title: Print Production Coordinator (Great Neck, NY)
Location: US-NY-Great Neck
Job Number: 17203704
Print Production Coordinator in Great Neck, NY
Our client has an immediate opening for a Print Production Coordinator in Great Neck, NY for a on-going contract assignment. If interested, please send resume to Brenda.firstname.lastname@example.org, referencing Job # 17203704 or call her at 507.438.3943.
Pay Rate is $23.67/hour / W2 Only, No Corp to Corp or 1099's please.
Essential job functions:
Customer Service - Primary point of contact for clients on all matters with delivery & performance.
Responsible and accountable for managing daily staff of 5 employees in a large Print Production environment.
Inspection & managing personnel compliance with process, procedure, and policy to deliver contracted Service Level Agreement targets.
Ensuring process improvements resulting in the highest levels of Quality Assurance and Client Satisfaction Levels.
Primary resource for all document production needs of the Client (potentially forms, document design, replenishment stock) for both litho/web printing as well as digital print solutions.
Production Print Advice and Services Promotion:
Manage Business Unit relationships, working with and advising Business Unit document owners to meet document production needs in a cost effective manner
If applicable, become active member of the Clients Form Committee
Promote the print services of the client production print center (where applicable)
Convert appropriate applications to digital platforms - identify and develop digital document opportunities
Ensure that savings targets are met and recorded for various deliverables, where applicable.
Print Job Management:
Price, co-ordinate and manage print projects for the Business Units as required
Interface with preferred suppliers, internal / external as required
Manage the various process requirements such as:
Attend forms committee
Document production quote process
Purchase order creation
Delivery date follow up
Ensure appropriate documentation is available for audit purposes
Provide system administration for the forms management solution implemented for the client
Provide design expertise for all forms produced via print-on-demand (POD)
Act as creative consultant on forms design/ construction
Provide forms creation & revision services
Provide training to client end users on applicable DAO technology tools and processes
Coordinates training of new employees, as required
Coordinates administrative tasks performed by Client Associates
Attend operations staff and/or/client meetings and act as an operations focal point for the account
Works closely with immediate manager sharing information and following-up with account activity
Coordinates and leads internal and external site team meetings
Participates in internal and external account reviews
Establish effective monthly reports to track and trend key business and performance drivers
Use of Computer: Email, MS Word, Excel, PowerPoint
Provide general guidance and daily activity direction to approximately 5-10 Client Associates
Problem resolution and escalation
Use of organizational and time management skills to facilitate client deliverables
Ability to manage multiple tasks
Able to lift and move up to 50 pounds
Additional Requirements, Skills and Qualifications:
Ability to demonstrate excellent interpersonal skills
Demonstrate ability to communicated effectively (both written & in person) to Senior levels to articulate document strategy
Demonstrate ability to network with colleagues to share and deliver benchmark solutions
Demonstrate ability to deliver to deadlines
Demonstrate ability to function effectively at all levels of the business
Ability to demonstrate knowledge of PC's and recent releases of Microsoft Office (Proficient with Excel)
Ability to demonstrate current graphic design software, especially In Design, Adobe Illustrator and Quark
Ability to demonstrate problems solving skills / analytical skills, and interviewing skills to obtain customer requirements
Demonstrate ability to manage multiple tasks in fast paced environment
Ability to demonstrate creativity & strong negotiation skills
Ability to demonstrate organizational skills
Minimum of five (5) years of print industry experience either in a production and/or project management
Minimum of three (3) years in a customer relationship role
Experience in print sales or price estimation
Familiar with document production techniques
Experience with commercial / transaction print / digital print
Direct Mail Experience preferred
Experience in working autonomously
Experience with print shop management and/or job scheduling
Graphic and forms design expertise
Valid driver's license
Account management experience
Print procurement experience with commercial vendors
Print inventory management and tracking experience preferred
Team supervision experience
EDUCATION (will be verified):
High School Diploma or Equivalent is required
Associates Degree in related field is preferred
Client Culture is professional
Dress code requirements: business casual
Physical requirements (i.e. lifting, walking between 5 buildings, moving equipment): long periods of standing & walking
Most important skills or experience to have: organization, Excel, Leadership, Customer Service, Process/Workflow Improvement
Schedule requirements & Overtime expectations: 9AM-6PM - plus ability to work occassional OT (Critical Need), some schedule flexibility
CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.
CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Printing Operations / Support